Muso
Active Member
- Region
- USA
- City
- Hollywood
Just got this email - what a bummer.
Dear Riese & Müller community,
Being part of the bike and mobility community in the United States has meant a great deal to us over the years, and many of you have been with us for a long time.
However, today we want to share an important update regarding the future of Riese & Müller in the United States. After a thorough strategic review, we have decided to withdraw from the U.S. market.
While this decision was not an easy one for us, we want to assure existing Riese & Müller riders that our commitment to reliability, service, and long-term product support remains unchanged.
If you are already a Riese & Müller rider, this means for you:
Thank you for being part of the Riese & Müller community. We appreciate your trust and look forward to continuing to support you.
Should you have further questions, please contact [email protected]
Best regards from Mühltal
Your Riese & Müller Team
Dear Riese & Müller community,
Being part of the bike and mobility community in the United States has meant a great deal to us over the years, and many of you have been with us for a long time.
However, today we want to share an important update regarding the future of Riese & Müller in the United States. After a thorough strategic review, we have decided to withdraw from the U.S. market.
While this decision was not an easy one for us, we want to assure existing Riese & Müller riders that our commitment to reliability, service, and long-term product support remains unchanged.
If you are already a Riese & Müller rider, this means for you:
- Your dealer remains your primary point of contact for service, questions, and support.
- Spare parts for Riese & Müller e-bikes and cargo bikes will continue to be available long-term. Dealers will retain access to our spare parts, technical documentation, and support services.
- All warranty claims remain fully valid and will continue to be processed just as before.
Thank you for being part of the Riese & Müller community. We appreciate your trust and look forward to continuing to support you.
Should you have further questions, please contact [email protected]
Best regards from Mühltal
Your Riese & Müller Team