lastostrogoth
New Member
- Region
- USA
I have had my Turbo Creo for just two years and have ridden it approximately 9000 miles pretty much trouble free. The original RE battery died after 11 months and Specialized replaced it about three months later. In the interim I bought a second one and have switched them out weekly so neither is left unused for more than a week. About two weeks ago I did a switch and the next time I got ready to get out on a ride the bike wouldn't initially start up. After four or five tries it finally started up and other than one or two points during the ride everything went normally. During those two incidents the indicator lights went out and the pedaling became stiff and unassisted. I reached down, pressed the start button and it started right back up. I decided to take it in to the LBS to get the firmware update. They thought that the problems I had experienced were possibly due to needing the update. I took it out for a ride the next day, and all went well. Due to lousy weather I wasn't able to get out for the next six days. Yesterday I rode again. Everything seemed fine until about an hour and a half into the ride (c. 30 miles) Then the old problem of the bike shutting down reoccurred. It happened 4 times during the remaining hour of the ride. Each time it was easy to restart the bike without having to stop. Once it seemed to restart by itself.
When I got home I recharged to batteries and ran diagnostics using Mission Control. Everything looked good. Once the bike and RE were fully charged I swapped out the RE battery. I wanted to see if there was possibility that the one I was using was the problem since the problems I was experiencing began after the last switch. I was also interested in seeing if both batteries had the same firmware. They do. At this point it seems to me that the likely cause of the problem is the battery since the problem began after the last change. Early on I had the upper cable connection loosen on a ride which caused the bike to shut down, so I know that if the RE battery is connected to the system and somehow fails or is disconnected from the cable it does shut down the bike. I am going to test the theory tomorrow. If the problem persists it could be the cable or something in the bike itself. I would like to eliminate as many variables from the equation as I can before taking it back to the shop. I am curious as to whether anyone else has experienced problems with their range extender battery. If it is the problem, it will be the second one I have had problems with in an approximate one year time space. That the $400 price tag, that doesn't speak well for quality control. I will report back to this thread once I have completed my test tomorrow.
When I got home I recharged to batteries and ran diagnostics using Mission Control. Everything looked good. Once the bike and RE were fully charged I swapped out the RE battery. I wanted to see if there was possibility that the one I was using was the problem since the problems I was experiencing began after the last switch. I was also interested in seeing if both batteries had the same firmware. They do. At this point it seems to me that the likely cause of the problem is the battery since the problem began after the last change. Early on I had the upper cable connection loosen on a ride which caused the bike to shut down, so I know that if the RE battery is connected to the system and somehow fails or is disconnected from the cable it does shut down the bike. I am going to test the theory tomorrow. If the problem persists it could be the cable or something in the bike itself. I would like to eliminate as many variables from the equation as I can before taking it back to the shop. I am curious as to whether anyone else has experienced problems with their range extender battery. If it is the problem, it will be the second one I have had problems with in an approximate one year time space. That the $400 price tag, that doesn't speak well for quality control. I will report back to this thread once I have completed my test tomorrow.