Orbea Diem running light

Allan W

New Member
Region
United Kingdom
Hi. I've taken delivery of an Orbea Diem 10 and I can't get the running light to turn back on. I was going through the user manual and tried the 3 different modes on the side button. As far as I know the light was working when I left the bike last night, but on powering up this morning the running light no longer appears to function, and I'm getting no 'flashes' when pressing the button. The button however does appear to be doing something because with a bit of fiddling I can get the main light to work via the low/high beam remote button. My local dealer doesn't have a workshop slot until October 2nd, so I'm wondering if I'm missing something here? If this is a software issue is there some sort of factory reset I can perform myself? As I said I'm pretty sure I'm activating this properly, and yes, I do know that the bike should start in the mode it was switched off. Thanks guys...
 
Wow, I wasn't aware of this model. What a beautifully designed bike. Does Orbea have an app for it? If so, check that first. If not, the Shimano EP6 motor is set up and controlled by the Shimano E-Tube Cyclist app. Try that. Pair the bike and see if there is anything in there for the lights, as they are a part of the motor ecosystem. If you have the option, change the lighting to full manual or last state. Good luck.
 
That is a really interesting design. I’m maybe missing something in the translated pages, but I don’t see this bike on their web site.

Sorry, no idea how to interact with the thing. But, good luck!
 
Thank you Stompandgo! This is the first ebike I've actually owned. I was a conventional rider for many years, but gave up a couple of years back when my knee started giving me problems. Earlier this year though a friend let me try his ebike and I found that life changing! I tried Gazell, Trek, Cube and R&M bikes (and they were all great) before deciding on the Diem, and I'm reallly impressed with this bike for power (85Nm), handling and weight (no suspension saves a ton of weight), not to mention the looks - it gets great comments wherever I go...

Anyway, to comment on your suggestion... This is the EP8 motor and it uses the E-Tube Ride app (slightly different from the old E-Tube app as I found out), and this monitors the lights (on/off indication), but does not directly contol them. I'm booked in with the main dealer so hopefully they'll sort it out and I'll post the solution here.

Thanks again
 
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Welcome aboard! Hope you get your headlight sorted.

We'd love to see your bike and the places you ride. My 3 favorite forum threads are the ones for sharing ride photos.




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