Bought one for my wife and myself last October (17). The experience has been great. One shipping issue. Missing top plastic handlebar post, may have dropped out during shipping. Juice send out the missing part as soon as I notified them.
Miles are estimated at ~400.
View attachment 24560 I like the analog speedo.
Maintenance has been very minor tighten cables and screws. No failed parts or workmanship errors.
As a cruiser style bike it is used on bike rail trails and some road travel. I occasionally use it to do a store or run an errand. This bike is used mostly for exercise and fun. The bikes are equipped with the 12.8 battery upgrade which is plenty for our use. I did a 25 mile ride at higher speeds in level 3 and sport mode which brought the battery light down to three lights. Battery life should be many years since they are not cycled charged frequently. No need to buy a expensive charger.
Trail riding speeds vary. If they are busy 8-12 mph is the norm slowing down further with walkers. Off times with no traffic safe speeds are 18 mph average. Slow speeds are at eco or 1 assist mode. higher speeds are at 3 assist mode typically sport mode steep hills or 24+ mph. Of course distance and speed vary and dependant on what you need most. the bike is a good balance for its design and intended use.
Some accessories for improvement.
Bike rack for my bike only.
View attachment 24562 plus pannier.
Speedo above and one for my wife's bike.
View attachment 24563
Locks on both.
View attachment 24564 Has a cable insert to secure to rack.
Car bike rack for both. (maybe another post)
Performance, the bike does what it is designed for. The torque sensor and software in the controller works flawlessly. I follow the CCS guys in this forum for idea's and information, but they typically use their bikes for heavy/higher mileage city, commuting, and road riding.