Ok need help… I have the rush city speed, and I’ve paired with the APP and played around with both the handlebar controller and APP settings but I can’t get this bike over 25 mph - feels like when I hit 21 plus mph I’m pedaling my arse off at well over 100 rpm. I’ve tried setting my cadence up and down and it’s in automatic and set for 9 gears. My normal cadence is 72ish
When I first set the Serial 1 up, I bumped the power settings 5% for the ECO, Tour and Sport mode (Boost is 100%) via the settings menu on the bike controller and have never used the Inviolo app. Since that initial settings session, I haven't made any further adjustments. I did no cadence adjustments as those can only be done through the app. I am good (actually great) with this setup and the ride is smooth and power application at all speeds is seamless regardless of hills or flat riding.
For perspective, my regular (3-4 times/week) 50 mile rides on my other bike which is a Riese & Muller Delite GX that has a great ride control phone app paired with it's Kiox controller. My average cadence is about 80 rpm, max cadence slightly over 100 and average speed for the 50 miles is usually 18-19 mph with approx 3200 ft of elevation gain.
On the Serial 1 my rides are usually shorter (30-40 miles) at a more leisurely pace but on a similar course. I can get the Rush Speed to 28+ but only by using Boost mode and pedaling in the 90's. I feel the base settings are good for the less aggressive riding I do on the Serial 1. My usual ride is 75% Tour Mode, 25% Sport and on the flats, Sport mode gets me to 25mph without killing myself and Turbo will do the max assist 28 mph with the same effort.
I've noticed that most people who have issues with the Serial 1 have been "tweakers" and by that I mean they immediately got the Inviolo app and started making changes. I suspect that they did not have much of a baseline of info nor a clear goal for what they wanted to accomplish with the app changes.
I guess my advice would be to do a factory reset (I think that is possible) and then ride the bike for 100 miles or so to determine what needs changing. Then, any changes made systematically, one at a time, would allow you to see what actually works.