K. Jones
Member
I would have a dealer look at your bike and ensure the torque sensor is properly adjusted. Having to work hard to engage the motor is a good indication that the torque sensor is possibly out of adjustment. The opposite condition of the bike running on when you stop pedaling for more than a second or two is the opposite condition and should be looked at as well.
True, getting used to riding ours or any ebike requires a bit of an adjustment in operation, though you I think you may want to have it looked at.
It's a 45 minute trip to get to the dealer. So, so long as it's working well enough, I'm not taking it back for an adjustment.