It goes back to all the changes people were making and screwing everything up. The number of calls Lectric had must have been astronomical. If you look at the owners manual, nothing is locked down that is stated in the manual. They locked down items that everyone was talking about on the forums, not the owners manual that Lectric published. I looked at the ad videos again and the only mention was speed change to 28 mph and that has not changed. I have not seen anything misrepresented by Lectric, only people on the forums saying what the "use" to be able to do.
If I was the manufacture, I sure would not be taking the number of calls of people breaking their bikes that were uncalled for, not when I am back ordered for 2 months trying to get bikes out. JMO.