`LCD Reads 100% Full but does not deplete.

MimiMD

New Member
Region
USA
My Level 2 LCD display reads 100% and does not deplete battery life after riding, everything else works in the display. Also, the System Information says the bike is a Soltera with a 350 motor, but the bike is clearly a Level 2. Please help me figure out what I need to do here. Thanks
 

Attachments

  • Screen Shot 2023-08-28 at 9.42.19 PM.png
    Screen Shot 2023-08-28 at 9.42.19 PM.png
    61.8 KB · Views: 63
  • Screen Shot 2023-08-28 at 9.44.35 PM.png
    Screen Shot 2023-08-28 at 9.44.35 PM.png
    2.3 MB · Views: 89
Hi there,

You will notice a selection bar at the bottom of the app with five categories. The “Ebike” button towards the far left is the main menu. Example 2a shows how the main menu looks once an account is created and paired. In order to customize which ebike is shown in the main menu, swipe left over the ebike; this allows you to change the icon to match the ebike you own. To go back to a previous model, simply swipe right. You can also turn the lights on and off on the Aventure model in this part of the app.
In the upper right corner of Example 2a, you will see a settings icon. Tapping on the settings icon will bring you to the settings page, as shown in Example 2b. Once here, you will find the e-bike nickname, screen brightness, auto power-off time, speed limit, and speed unit. At the very bottom of the settings page, you can also unpair the device.

We hope this helps!
 

Attachments

  • 1693492697528.png
    1693492697528.png
    448.9 KB · Views: 66
  • 1693492795119.png
    1693492795119.png
    161 KB · Views: 55
Back