Known Issues & Problems with Cyrusher Products + Help, Solutions, & Fixes

[mitchhackleman]

No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Cyrusher as well as any help and solutions you know of. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer.

Please be respectful and constructive with feedback, this is not a space for hate speech. In many cases, representatives from the company will see feedback and use it to improve their product. In the end, the goal is to enjoy riding and help each other go further and be safer.

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[Altaman]

I have the T750 with a 1000W motor and the only issue I have is at a certain speed there is like a jingling sound in the rear hub motor. One you are over/under that speed the sound goes away.

 

[WernerH]

Hi Forum, I have a problem with my 500W rear hub motor of my XT750 e-bike from cyrusher.
If I manually move the rear wheel forwards and backwards, the motor makes the same noise and needs the same force to move the wheel.
Normally if you move it forwards you ony hear the clicking noise of the free run and you need no force to move
I had this issues some month ago but it solved it when I had a downhill ride.
It seems somthing is clamped inside, but now it's not loosening anymore.
Has someone an idea how I can solve this issue, or an explosion drawing of the hub motor.
I still had several mails to [email protected], but their only commend was,
they have doubts if I have bought this bike from them, but I bought it from them by order no #3082.
Thank you for your support

 

[WernerH]

I have the T750 with a 1000W motor and the only issue I have is at a certain speed there is like a jingling sound in the rear hub motor. One you are over/under that speed the sound goes away.

Hi Altaman, I have the same issue, when I drive at a certain speed with a certain force of the hub motor,
I get the jingling noise.
I hope I get additionally support or infos about my main problem with my hub motor
which needs forwards and backwards the same force to move and makes the same noise.
I hope I get a explosion drawing to solve this main issue and by the way this jingling issue

Werner