Internet provider whoes....

sc00ter

Well-Known Member
Region
USA
City
Norfolk, VA
Im on the web this morning watching a video when suddenly it freezes. I drop down to my laptops connection page wondering why I lost connection. I watched, in real time, my routers name get changed!? What the...... Spectrum merged with Cox as one of our internet providers. This was supposed to be a seamless switch. My router is now named Cox by Spectrum. It kicked ALL of my devices offline. So my wife goes to the Cox store and comes home with one of their "rental" routers. Our router was fine. Nothing is working still. Im at work and not looking forward to messing with it later tonight. She claims there isn't a contract of any kind. I told her to just go back to the Cox store and cancel the whole thing and we'll go with someone else, though I don't know who.
 
I use AT&T. expensive, but worth it IMHO. I tried Spectrum, and the first day at 5AM they were stripping all the pictures off bbcnews.com , diyaudio.com , and electricbikereview.com . That has to be a computer somewhere, that is assuming that no customers are going to be using the internet at 5 AM. At 9 AM I called the number and told them to cancel, as my AT&T was still hooked up. The agent told me the reason my performance was not optimal was the cable was not yet buried in the yard. IMHO local cable problems could cause fuzzy picture, wavy lines, snow, off colors. The cable cannot figure out which data is pictures and leave them out. Lying *****. I paid for one month Spectrum service, and turned the modem in at the UPS store as specified.
AT&T just upgraded our neighborhood with fiber into the house, with a different modem. Then they cut my price $8 a month. Eureka!
 
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