Todd,I recently bought a Smartmotion Pacer and am having problems with battery not turning on when mounted to bike. Any one seen this issue?
Kyle,Hi Todd,
Although we don't carry Smartmotion, we recently received one that we assembled for a customer. Upon receipt, the bike was not powering on. I took the battery off and made sure it was fully charged. It seemed to be charging fine. The voltage was good on the battery. I'm not exactly sure what the reason was, but the battery was not properly communicating with the bike. I reached out to the seller and they replaced the battery for us. It seems like there may be some quality control issues with those bikes, but the seller handled it well. I'd reach out to whoever you purchased it from and seek support from them. If there is anything I can help with let me know. Best of luck!
Kind regards,
Kyle
I've had the same issue with my Pacer. Battery wasn't powering on and off when mounted and the throttle and/or PAS would cut out while riding. Lectric Cycles just sent me a new battery without question. I do really love the bike and Lectric Cycles is awesome, but I am concerned that the problem might continue with the new battery. Wondering how everything is working with your new battery?I recently bought a Smartmotion Pacer and am having problems with battery not turning on when mounted to bike. Any one seen this issue?
We are a dealer for SmartMotion. We had the a BMS issue with one Pacer battery, but since then we have never seen the problem again and we have sold a ton of them. You should be good to go for a long time.I've had the same issue with my Pacer. Battery wasn't powering on and off when mounted and the throttle and/or PAS would cut out while riding. Lectric Cycles just sent me a new battery without question. I do really love the bike and Lectric Cycles is awesome, but I am concerned that the problem might continue with the new battery. Wondering how everything is working with your new battery?
Thanks
That's great to hear! Other than this (hopefully) battery issue, I do love the bike and highly recommend.We are a dealer for SmartMotion. We had the a BMS issue with one Pacer battery, but since then we have never seen the problem again and we have sold a ton of them. You should be good to go for a long time.