Hydra Status
- Thread starter Cuz Vinny
- Start date
pushkar
Well-Known Member
I am sending the hydra emails this week.
Frames are with the shipper, but due to Chinese new year have not been airlifted yet. Expecting them to leave in the next week. Gets here early March and we build and ship.
I’ll post an update on shipping and eta Monday or Tuesday once people are back from CNY vacation.
Thx
Frames are with the shipper, but due to Chinese new year have not been airlifted yet. Expecting them to leave in the next week. Gets here early March and we build and ship.
I’ll post an update on shipping and eta Monday or Tuesday once people are back from CNY vacation.
Thx
Thank you!!!
BruceBrown
Well-Known Member
- Region
- USA
- City
- Kansas City
The update on the 6th said the frames were with the shipper, and the CNY holiday this year ran from the 11th to the 17th. The official new year didn't take place until the 12th.
Are you confident the information you're being given is accurate and that the frames are actually with the shipper?
Unfortunately it appears the shipper never shipped the frames like they were supposed to.
BruceBrown
Well-Known Member
- Region
- USA
- City
- Kansas City
Either that or they didn't have the frames to ship...
pushkar
Well-Known Member
FWIW - This is a pic from bikes being packed and shared with us prior to the shipper picking it up.
I will let more informed people comment on this - but my understanding is that every shipper / forwarder has a cutoff before the CNY (could be a week, could be up to 2 weeks prior sometimes) - so everything just stops. e.g. Bafang cut off for us is 2 weeks prior to CNY and the Titanium frame shipper guy's cut off was Jan 16th apparently.
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Figured that much. Must be nice to stop working two weeks before the holiday. Wish we could do that here in the US.
Our plants in China shut down a week prior to CNY. Basically the expected norm is that everyone leaves work and heads back to where their family is from (this journey could be short or very long). Anyway, we are seeing both unprecedented demand and supply chain issues on all products coming from Asia. The supply chain is stretched from the beginning of the shipping process to the last mile here in the States.
As a founder for the Helios, @pushkar has had my money for close to a year now, but I'm willing to cut him a lot of slack as all of these delays are really outside of his control. If WattWagons were Trek or Giant, it would be a different story, but we're working with a smaller builder to get individually customized bikes using the best components available in the market.
As a founder for the Helios, @pushkar has had my money for close to a year now, but I'm willing to cut him a lot of slack as all of these delays are really outside of his control. If WattWagons were Trek or Giant, it would be a different story, but we're working with a smaller builder to get individually customized bikes using the best components available in the market.
Oh I’m not worried. As long as the bike is here for the warm Spring weather I’m good.
Ebiker33
Well-Known Member
"Chinese New Year festival period lasts for 16 days, starting from Chinese New Year's eve to the Lantern Festival. In 2021, it is from February 11 to February 26th."
Not Pushkar's fault at all, but it still sucks, they also get 1 week to travel before and after, basically an entire month of being shutdown.
I know in my business, if I am paying big dollars for airlift, you better get this stuff out BEFORE you take off for a month or give me a massive discount on shipping.
My customers would have my butt if they paid 10 X the normal shipping costs, and they still took over a month to land.
Even in North America it's so hard to get your orders to the front of the line for airfreight, they will do it, the problem is they are still filling orders in the order they are received.
In a very busy economy they could be several days behind in picking and shipping orders to all it's customers.
I have to fight with my suppliers saying if this person is paying $300 extra to have it air shipped we have a customer service obligation to move them to the front of the line, verses the customer who gets it for free prepaid with standard stock orders. When I talk to the sales reps. they say their systems are not set up to handle this type of ordering, they have to manually intervene every single time to make it happen, they hate it.
No wonder Amazon is winning with it's Prime shipping.
Not Pushkar's fault at all, but it still sucks, they also get 1 week to travel before and after, basically an entire month of being shutdown.
I know in my business, if I am paying big dollars for airlift, you better get this stuff out BEFORE you take off for a month or give me a massive discount on shipping.
My customers would have my butt if they paid 10 X the normal shipping costs, and they still took over a month to land.
Even in North America it's so hard to get your orders to the front of the line for airfreight, they will do it, the problem is they are still filling orders in the order they are received.
In a very busy economy they could be several days behind in picking and shipping orders to all it's customers.
I have to fight with my suppliers saying if this person is paying $300 extra to have it air shipped we have a customer service obligation to move them to the front of the line, verses the customer who gets it for free prepaid with standard stock orders. When I talk to the sales reps. they say their systems are not set up to handle this type of ordering, they have to manually intervene every single time to make it happen, they hate it.
No wonder Amazon is winning with it's Prime shipping.
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The wait does suck but it’s too cold to ride here anyway. Once the warmer weather comes then I’ll want to start riding. Hopefully the bike will be here by that time. I have a buddy who has a Turbo Levo who thinks his bike is better that needs a little schooling to show his bike is no match for a 2300 watt Hydra.
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