Hydra incoming...
- Thread starter kwseattle
- Start date
Merle Nelson
Well-Known Member
- Region
- USA
Ha,ha, congratulations!!!
loamoaf
Active Member
- Region
- USA
Nice! What setup did you get & what kind of riding do you plan to do?
My backup M620, gaskets, & 500C display just finished passing through customs in LA today so that's gotta mean WW has their shipment of motors! Something goofed up my soldering iron so now I need to hustle to get a new one and get some batteries built in anticipation for my Archon motor. My Snowshoe 2XL's just came in from Finland yesterday and they're absolutely massive next to my summer 29x3 Cannoli's - I'm just waiting for my Nextie tubeless rims to ship in ~2 weeks and I'll have my winter wheelset.
KW have you checked out the Olallie Trail to Change Peak? Ebikes are allowed on the trail and it goes all the way to the peak - even a path along the ridge to Mt Washington, saw a video of a rider trying to tackle it back in Feb or March and there was too much snow half way up - I don't want that to stop me!
My backup M620, gaskets, & 500C display just finished passing through customs in LA today so that's gotta mean WW has their shipment of motors! Something goofed up my soldering iron so now I need to hustle to get a new one and get some batteries built in anticipation for my Archon motor. My Snowshoe 2XL's just came in from Finland yesterday and they're absolutely massive next to my summer 29x3 Cannoli's - I'm just waiting for my Nextie tubeless rims to ship in ~2 weeks and I'll have my winter wheelset.
KW have you checked out the Olallie Trail to Change Peak? Ebikes are allowed on the trail and it goes all the way to the peak - even a path along the ridge to Mt Washington, saw a video of a rider trying to tackle it back in Feb or March and there was too much snow half way up - I don't want that to stop me!
I went with the 27.5x3 tires, 2300w controller, whatever shocks they could get me due to supply issues, and northern lights blue Cerakote. Pretty excited after such a long wait!
In addition to riding around the city to friend's places and stuff so I don't need to drag my car all over the place, I'll definitely check out some of the trails that allow e bikes around here! I'll look up Olallie trail! I'm going to need to test fit the bike either in the trunk of my car with the seats folded or get a bike mount for my roof rack. Wish I had a wagon right about now.
In addition to riding around the city to friend's places and stuff so I don't need to drag my car all over the place, I'll definitely check out some of the trails that allow e bikes around here! I'll look up Olallie trail! I'm going to need to test fit the bike either in the trunk of my car with the seats folded or get a bike mount for my roof rack. Wish I had a wagon right about now.
The Snowshoe 2XL’s won’t fit in the Hydra frame.
loamoaf
Active Member
- Region
- USA
It's off the Palouse to Cascades Trail (formerly Iron Horse Trail, formerly John Wayne Pioneer Trail) that goes along I90 from Rattlesnake Lake all the way across the Columbia - I guess an old railroad? Tons of bridges and trestles, the 2 mile tunnel to Keecheelus with tons and tons of trail access all long it including the Olallie Trail. Plenty of fire roads too. If you're trying to ccompare range on flat ground or just looking for a long ride with great reward:effort ratio, it's about the flattest continuous path I've found in the area, next being the East Sam. River Trail if you take it all the way from Seattle to Issaquah - which is much less scenic.
For racks I bit the bullet and installed a hitch mount to my car - $120 for the mount & $20 for the half hour of lift time to bolt it on. 1UP-USA & Quikrstuff are super nice, expandable US-made racks. I have a 1UP, the Quikrstuff is basically the same thing but a little fancier and a lot more expensive than an already pricey rack lol. When I bought mine you had to sign up for a waitlist then they send you an email with a link to order, took about 4-5 weeks on the wait list & then maybe around 2 weeks to get the rack with some extra locks & fatbike spacer. I think both have lifetime warranties
Vinny I actually have a Dengfu E06 + Mastodon Pro EXT that'll squeeze 'em in fine, I merely lurk the WW section as I've got an Archon X1 on order & I'm keeping eyes peeled for a lighter weight commuter from them with the X2 - though I'll be waiting until the whole economic shockwave stops reverberating before I go spending any more money I don't need to, and my commute has been about 60 feet for 18 months now for better or worse. I was originally on a budget when I started my build way back in early spring and wanted a Hydra frame so bad, but the price difference was enough to cover a set of carbon rims & handlebar so I had to make some tough calls. Of course by the time I'm finally able to finish my build not only have I spent more than I budgeted on tools & battery building equipment (some of it I toooootally needed for other things not just building batteries, I swear) - my financial situation has also changed so I could have just gone with the Hydra in the first place. Ya live & learn, but I'll be watching how the new Helios plays out with great interest - the E06 is meant to be my 'monster truck' with the 2XL wheelset & a 29x3 summer wheelset, but I'd like something a little more nimble & rigid for all the pavement around town
For racks I bit the bullet and installed a hitch mount to my car - $120 for the mount & $20 for the half hour of lift time to bolt it on. 1UP-USA & Quikrstuff are super nice, expandable US-made racks. I have a 1UP, the Quikrstuff is basically the same thing but a little fancier and a lot more expensive than an already pricey rack lol. When I bought mine you had to sign up for a waitlist then they send you an email with a link to order, took about 4-5 weeks on the wait list & then maybe around 2 weeks to get the rack with some extra locks & fatbike spacer. I think both have lifetime warranties
Vinny I actually have a Dengfu E06 + Mastodon Pro EXT that'll squeeze 'em in fine, I merely lurk the WW section as I've got an Archon X1 on order & I'm keeping eyes peeled for a lighter weight commuter from them with the X2 - though I'll be waiting until the whole economic shockwave stops reverberating before I go spending any more money I don't need to, and my commute has been about 60 feet for 18 months now for better or worse. I was originally on a budget when I started my build way back in early spring and wanted a Hydra frame so bad, but the price difference was enough to cover a set of carbon rims & handlebar so I had to make some tough calls. Of course by the time I'm finally able to finish my build not only have I spent more than I budgeted on tools & battery building equipment (some of it I toooootally needed for other things not just building batteries, I swear) - my financial situation has also changed so I could have just gone with the Hydra in the first place. Ya live & learn, but I'll be watching how the new Helios plays out with great interest - the E06 is meant to be my 'monster truck' with the 2XL wheelset & a 29x3 summer wheelset, but I'd like something a little more nimble & rigid for all the pavement around town
scrambler
Well-Known Member
- Region
- USA
- City
- Bay Area, CA
The lead time right now for a Quickrstuff, is over 6 months.... They are barely shipping 4 racks a day and have over 800 in backlog...
And it is really too bad because I do like the improvements they made over the original One Up rack, however expensive it makes it.
Last edited:
Ebiker33
Well-Known Member
Acme
Well-Known Member
Maybe you could send Pushkar an email or text first?
Lsthrz
Active Member
- Region
- USA
Sir Romo
I was a March 1 order and received it almost exactly 7 months to the day (well, went and picked it up so no shipping) fyi. Now, I didn’t have any special requests per se - so no DVO for me, just the unrestricted motor which was a thing at the time.
Seems that they are focusing on delivery and I have seen more < 7 month deliveries lately so hang in there and good luck.
Acme
Well-Known Member
I think I was the third or fourth Hydra order in 2019 and it was just about seven months. But like Lsthrz said things are currently speeding up. About two months ago I spoke with Pushkar and he said things were looking good for getting size medium frames out in about three months. The shortage he was facing was motors. Luckily I had purchased an extra motor for my Frey which did not work out so I sent it back to him for this bike I will hopefully be seeing my third Hydra within the next month? Supply chains will speed up and slow down like a rubber band. Just because it’s going fast now and continue at this speed.
loamoaf
Active Member
- Region
- USA
I'm very puzzled as to how motors for a wholesale order are so delayed. I very recently placed an order for a backup 52V M620 along with some gaskets, cables, and display - and it shipped out in 11 days, got to me in under 4 weeks from my order being placed. The product listing on GBK showed 30-35 day lead time.
I've had an order for an Archon X1 motor with all the goodies in since mid-July and was sent an email 2 days later giving me a 2-week lead time, a couple of times I reached out and when I did get a response they gave me new date, then again later 'this friday we will ship it', to now the wait on motors when I followed up after seeing it was not shipped. Hydra Blacks are still shipping because the frame is shipped with the motor on it. Each time I reached out to them I asked if I could just send in a motor and revert my order to just the controller upgrade instead of the motor + controller upgrade, and they kind of just ignored the question each time. I'm considering reaching out again but I'm holding out faith that motors are incoming to them, because it winds up being $100 or so loss to mail them my motor and revert the order compared to the price I paid for the whole shebang - and I'd rather just the second motor at the ready for another build or as a backup- maybe have an X1 upgraded into that one as well down the line when things get back on track.
I'm hoping KW's order shipping is a sign they have the motors in & mine will be soon to come in the next couple weeks
I've had an order for an Archon X1 motor with all the goodies in since mid-July and was sent an email 2 days later giving me a 2-week lead time, a couple of times I reached out and when I did get a response they gave me new date, then again later 'this friday we will ship it', to now the wait on motors when I followed up after seeing it was not shipped. Hydra Blacks are still shipping because the frame is shipped with the motor on it. Each time I reached out to them I asked if I could just send in a motor and revert my order to just the controller upgrade instead of the motor + controller upgrade, and they kind of just ignored the question each time. I'm considering reaching out again but I'm holding out faith that motors are incoming to them, because it winds up being $100 or so loss to mail them my motor and revert the order compared to the price I paid for the whole shebang - and I'd rather just the second motor at the ready for another build or as a backup- maybe have an X1 upgraded into that one as well down the line when things get back on track.
I'm hoping KW's order shipping is a sign they have the motors in & mine will be soon to come in the next couple weeks
Acme
Well-Known Member
You can picture it has two different market places. wholesale vendors deal with different parts of the company. In normal times their large orders will get them preference however when material is tight and these vendors have multiple people wanting something they are often “outbid“ by individual purchases. I hope this makes some sense.
loamoaf
Active Member
- Region
- USA
Rome, do you know if Pushkar's comment about motors in Jan/Feb was in reference for motors to fulfill current orders (yours included), or just to put product listings for X1 motors back up on the WW store? If it's when they expect motors to arrive for current orders looks like I'm going to send in the motor I have and change my order up. I'm really hoping they have them are just playing catch up to current orders. Last time the critical availability page was up there was no ETA on X1 Controllers for orders placed after 09/01 so I imagine that's also playing a factor into them offering the motor/upgrade standalone as well.
Acme, it does make sense that different sources would have different lead times as would larger volume orders, but it's a little frustrating to see how easy it was for me to get a motor as a single unit buyer especially when I spent more with WW getting the whole thing through them than it would have cost me to originally buy a motor myself and send it in to upgrade. As far as getting outbid for a higher margin per-unit, but it only makes business sence that volume orders would get priority as the overall sale is worth far, far more than a single unit - and a bulk order implies a valuable high-volume customer which I would assume having been making bikes for a couple years now with the motors they'd have an established relationship with a supplier. Checking bulk sellers, the best price break for a bulk order is a measly $26/unit if you order 50 vs 5 - and the shipping per unit is less than $5 more for 10 units vs 200 units, and finally they give a 5-10 day lead time estimate for orders of 10 units. If they are getting that much better of a price buy purchasing direct to justify such a wait then the actual price I'm paying for the X1 controller & programming harness is over $1000, when Innotrace sells the same to EU customers for $600 (after EUR/USD conversion)
I guess my point is if they're getting outbid by a single unit sale or left hanging for 90+ days, then they should switch suppliers or offer $10/unit more - I'd happily spend another $25 on a $1550 sub-total order to not wait 3+ months longer than the original lead time I was given. My only logical guess that is that only very recently a large number of motors/kits left the factory/distributor to fulfill orders and my order with GBK just so happened to line up conveniently with that.
Acme, it does make sense that different sources would have different lead times as would larger volume orders, but it's a little frustrating to see how easy it was for me to get a motor as a single unit buyer especially when I spent more with WW getting the whole thing through them than it would have cost me to originally buy a motor myself and send it in to upgrade. As far as getting outbid for a higher margin per-unit, but it only makes business sence that volume orders would get priority as the overall sale is worth far, far more than a single unit - and a bulk order implies a valuable high-volume customer which I would assume having been making bikes for a couple years now with the motors they'd have an established relationship with a supplier. Checking bulk sellers, the best price break for a bulk order is a measly $26/unit if you order 50 vs 5 - and the shipping per unit is less than $5 more for 10 units vs 200 units, and finally they give a 5-10 day lead time estimate for orders of 10 units. If they are getting that much better of a price buy purchasing direct to justify such a wait then the actual price I'm paying for the X1 controller & programming harness is over $1000, when Innotrace sells the same to EU customers for $600 (after EUR/USD conversion)
I guess my point is if they're getting outbid by a single unit sale or left hanging for 90+ days, then they should switch suppliers or offer $10/unit more - I'd happily spend another $25 on a $1550 sub-total order to not wait 3+ months longer than the original lead time I was given. My only logical guess that is that only very recently a large number of motors/kits left the factory/distributor to fulfill orders and my order with GBK just so happened to line up conveniently with that.
Acme
Well-Known Member
Loamoaf,
i’m not sure which chat I read this on but he is expecting to have the motors for the bicycles and very shortly. The January date was for extra motors. Please don’t take this the wrong way but try to think of the big picture here. Pushkar has to buy it, ship it, handle it, break it down and install new controller, program it. assemble it into a bike, ship it out and warranty it. Those are all costs that factor in to being in business. I personally try not to complain about something unless I feel I could do a better job myself or their are others doing it cheaper. I have tried prototyping tools in the US and I did import and export of a product I made in Ecuador. I didn’t have to deal with with employees in the US etc. The fact Pushkar has not gone out of business with everything that has happened is extraordinary to me.
i’m not sure which chat I read this on but he is expecting to have the motors for the bicycles and very shortly. The January date was for extra motors. Please don’t take this the wrong way but try to think of the big picture here. Pushkar has to buy it, ship it, handle it, break it down and install new controller, program it. assemble it into a bike, ship it out and warranty it. Those are all costs that factor in to being in business. I personally try not to complain about something unless I feel I could do a better job myself or their are others doing it cheaper. I have tried prototyping tools in the US and I did import and export of a product I made in Ecuador. I didn’t have to deal with with employees in the US etc. The fact Pushkar has not gone out of business with everything that has happened is extraordinary to me.
loamoaf
Active Member
- Region
- USA
Acme my main gripe isn't the price, but having a repeated question ignored that could have had me riding [going on] 8+ weeks sooner & responding to a question with a clear lie ("we will ship your order this Friday" - which lead me to believe they did in fact have a motor in stock to cover my order at that moment) and ignoring my repeated request to refund the extra I paid for 2-day shipping when it became clear the order wouldn't be ready to ship before summer was over. I didn't mind paying the high price (subtotal just shy of $1000 over a stock motor) but I had done so under the impression that it reflected the level of service and not just the product - that confidence in WW was also reflected in me spending extra for the harness + 2 years of software upgrades + 2 year warranty.
Without going into how many times I asked them if I could just send in a motor to upgrade so I could enjoy some PTO while it was still summer, I just wanted to express how frustrating it was seeing how I was able to get a motor with virtually no effort. Frame, paint, bike assembly should have no bearing on my order as it wasn't for a full bike.
To touch on someone doing it cheaper though - if I were an EU resident or allowed to purchase from Innotrace, the same exact package I ordered would be ~$200 less (including EU VAT, that I wouldn't have to pay for if I were able to purchase from them as a US customer) than the US subtotal I paid for with WW. I don't mind paying that premium if I have no other option as a US resident but I would expect some of that premium to ensuring good customer service & securing stock to deliver outstanding orders in a reasonable timeline. I got a motor in under 28 days from purchase as a retail customer for less than I am paying for just the M620 without a controller through WW so I do feel a little vindicated in my complaint, given the big picture of markup price & customer support.
That being said I know I'm not getting an accurate picture of how they operate given the whole pandemic - I hope - and I'm not giving up on my order or on WW, but I will remain very reserved with my expections until things change. Hopefully for me at least the light at the end of the tunnel is just around the corner.
Without going into how many times I asked them if I could just send in a motor to upgrade so I could enjoy some PTO while it was still summer, I just wanted to express how frustrating it was seeing how I was able to get a motor with virtually no effort. Frame, paint, bike assembly should have no bearing on my order as it wasn't for a full bike.
To touch on someone doing it cheaper though - if I were an EU resident or allowed to purchase from Innotrace, the same exact package I ordered would be ~$200 less (including EU VAT, that I wouldn't have to pay for if I were able to purchase from them as a US customer) than the US subtotal I paid for with WW. I don't mind paying that premium if I have no other option as a US resident but I would expect some of that premium to ensuring good customer service & securing stock to deliver outstanding orders in a reasonable timeline. I got a motor in under 28 days from purchase as a retail customer for less than I am paying for just the M620 without a controller through WW so I do feel a little vindicated in my complaint, given the big picture of markup price & customer support.
That being said I know I'm not getting an accurate picture of how they operate given the whole pandemic - I hope - and I'm not giving up on my order or on WW, but I will remain very reserved with my expections until things change. Hopefully for me at least the light at the end of the tunnel is just around the corner.
No idea how they are handling their order queue system or if they even have enterprise resource planning software, but mine is a medium frame so maybe that has something to do with it shipping sooner.
bexamous
Active Member
- Region
- USA
I understand how you're feeling, lol... this is pretty rediculous. Different size frames or other part differences, sure can understand how a later order may end up shipping before an earlier order. But my order from Jan is waiting for a motor, lol. I don't understand any later order is shipping out with a motor before it.
BarnBoy
Well-Known Member
- Region
- USA
- City
- Pleasanton, CA
I have to laugh as I got notice last Monday that my Hydra was due to arrive October 29…then October 30 and quickly October 31 (still says that on FedEx page). So I called FedEx and they told me it is due to arrive to my house today. About 15 minutes later I got the update below….
I DON’T THINK SO!!!!
-BB
Similar threads
