How true! The guys from my Specialized Brand Store are great, both salesmen and the techies. However, the salesmen are the least interested in pairing Turbo e-bikes to the phone.Funny...when I bought my Turbo Vado SL 5.0 a few months ago, the shop techs couldn't figure out how to pair my phone. First they thought my phone was broken. Then I had them try their own phones and they couldn't. They thought the TCU was broken. The Mastermind TCU did say to press "+".
So I googled it and then showed them how. They were all surprised
The difference between "order takers" and true representatives of the company who know how to service the brand.How true! The guys from my Specialized Brand Store are great, both salesmen and the techies. However, the salesmen are the least interested in pairing Turbo e-bikes to the phone.
I was about to demo ride a Tero when it was a totally new product. I needed Mission Control to set the Smart Control. As the Specialized Warsaw people knew I was a competent Turbo user, they let me be. I had the same trouble as you guys described but looked at the Mastermind TCD-w to see the instruction to hit the + key
