@Chris Hammond - You ordered your RCS before March 12th? So you should get yours a few days before me, assuming battery supplies of the 21aH and 19aH are good.
@Chuck E. Cheese Where are you getting this wild speculation from?:
Juiced finds it either unimportant to keep us informed, or they have a good reason to keep us uninformed
I have never had a problem with getting a shipping update from Juiced - you talk/email/chat with a customer service rep who tries to talk to someone in shipping or order processing or [once your bike has arrived] someone in the warehouse and 1-2 days later you get an update.
Now if you were complaining that they miss their estimated dates. . well yes the customer service people have been less than precise. That happens when you buy products that aren't built yet. Its not like most Kickstarter projects ship on schedule -- compared to kickstarter Juiced is getting RCS out quickly
HyperFat, that it seems had a wait time more like a kickstarter project.
If I had ordered 13aH battery,
or was willing to settle for a temporary 13aH battery I would have had my bike April 23-25th, but I didn't want to receive the bike unless it had the 19aH.
Still Juiced tried to do right by those of us in the tail end of the 1st wave when they ran out of 19aH batteries.
I think you, Chuck, posted that you ordered your RCS in Late March, so why are you so negative?
If I had accepted the bike with 13aH my order would have been only a few days later than the estimate given in chat before I purchased. Granted that was with a smaller battery but I can understand that they mis-judged how many would commit to the 19aH - heck even the 52V seems to sell out blazing fast.
Am I frustrated that it will be 2 months after my credit card was charged before I get my bike - you betcha.
But as far as I can tell they didn't deceive me. They were upfront on the order page that this was "Pre Order". When I chatted online the most common answer was (paraphrasing here) 'you are buying a bike that is either close to shipping from China or already on a ship, but not yet here in the USA. Once here it still has to go through final assembly and QA and shipping and that can take a few weeks. Your order will be fulfilled on a first in first out basis'
So why Chuck are you implying nefarious intent? Are you just frustrated or have you seen something concrete? (If so all of us who are waiting want to know).
(BTW, I have all of my online chat sessions with Juiced support logged, and all phone calls are followed up with an email summarizing the salient points of the phone call -- I may be supportive but I try not to be a fool)
-Neil
