GreenBikeKit Issues

[greeno]

Hey guys I just wanted to give you a heads up on a recent attempted purchase from GreenBikeKit.
Back on 8-12-21 I placed an order in the amount of $643.14 and recieved an order # 100015099 and then waited for some sort of update info on my order.
Checking my order status on their site and all it says is "Processing" and trying to contact them via the "Contact Us" tab on their site will not complete the process.
Sent a direct E-mail reply to "Anna", who I think is a rep associate from a previous order of some Ultra gaskets that went through fine and I recieved them within a couple of weeks so I thought all was good.
So since I can't get any update info and it's been over a month I contacted my CC company and will let them handle the issue. Probably shouldn't of waited a month before raising the red flag but you know how it goes.

Not bad mouthing the company just wanted to post up my latest experience with them good or bad.

 

[tomjasz]

That's odd. Perhaps a backordered item, or?
No response does suck!

 

[Pulsar]

I ordered motor gaskets from this place. After a week or so I emailed them to inquire if my order had shipped. They replied back fairly quick with order status and shipping date. Got what I ordered within a few weeks. Back order as previously mentioned does sound plausible for your order.

 

[greeno]

No way to contact them via website or e-mail the 6 times I tried. I got my gaskets pretty quick also. Kinda surprised that this order took the turn it did.

 

[Daxxie555]

No way to contact them via website or e-mail the 6 times I tried. I got my gaskets pretty quick also. Kinda surprised that this order took the turn it did.

I send her a copy of this thread trough Messenger.
Instant response.

Check your Spam folder?

 

[greeno]

Got it covered thanks.

 

[Bubba zanetti]

I ordered a new part and Anna replied with tracking very quickly.

 

[vincent]

can anyone chime in on the fastest way to ship from these guys coming to the US? trying to order a controller and the list of shipping options is long and i am not familiar with any of them

thanks

 

[tomjasz]

can anyone chime in on the fastest way to ship from these guys coming to the US? trying to order a controller and the list of shipping options is long and i am not familiar with any of them

thanks

I use DHL, but shipping is upside down again. Looking for anything you might find in the USA?

 

[vincent]

• these are my options????
• 
  
• 
  
• SFC Economic Dedicated Line[Arrival time:8-13 Days] $21.93
• USA Dedicated Line ( Large product)[Arrival time:10-15 Days] $25.39
• SFC Dedicated Line for Special Goods [Arrival time:7-26 Days] $26.22
• SFC EXPRESS SERVICE(General commodity)1[Arrival time:5-9 Days] $27.47
• SFC EXPRESS SERVICE(Battery Acceptable)[Arrival time:5-9 Days] $27.47
• EUBMG[Arrival time:10-16 Days] $33.37
• USA Dedicated Line (MP)[Arrival time:10-15 Days] $33.93
• HK DHL[Arrival time:4-8 Days] $34.73
• UPS in Hongkong[Arrival time:4-12 Days] $43.47

 

[tomjasz]

HK DHL[Arrival time:4-8 Days] $34.73

But, lots of shipping issues. I don’t remember where they are in China.
looked and yesterday this was reported by AP,

“Guangzhou has imitated Shenzhen. Most access to the city of 19 million was suspended Monday and mass testing ordered after 27 infections were found.”

 

[vincent]

oh boy, guess it is a good thing i am not in a hurry

 

[Csubi]

If you use Reddit, look at the Shanghai sub-reddit. Absolute craziness happening over there. Other sub-reddits are similar.

 

[vincent]

well i took a chance and ordered from Anna, she has been great with answering all my stupid questions

used the service Tom suggested and shipped it HK DHL
will let you guys knows when it gets here, fingers crossed

bike is working fine with the 250 watt controller so this is just play stuff
and of course 1 of 4 bikes i have right now so no big deal if it doesnt show up for a month or 2

 

[vincent]

as a side note Anna said the uart controller for my M400 will be unlocked, i was not sure that was the case on the m400 motors, hope it is as smooth as the 250 programming, guessing tern did not change any programming on the motor and it was stock, not much info on these bikes

am thinking plug and play to up the power a little and add throttle- wish me luck lol

 

[tomjasz]

as a side note Anna said the uart controller for my M400 will be unlocked, i was not sure that was the case on the m400 motors, hope it is as smooth as the 250 programming, guessing tern did not change any programming on the motor and it was stock, not much info on these bikes

am thinking plug and play to up the power a little and add throttle- wish me luck lol

What fun!

GBK and Anna have grown into a most helpful reseller. I especially like the good parts versions photos and descriptions. Occasionally shipments are delayed but we all should be ready for that reality. i wish GBK sold MAC GD hub motors.

I’m looking forward to reading more, especially that unlocked controller and parameter access.
i ordered some parts last week. I miss forum group buys. Shipping is getting increasingly expensive.

 

[Gionnirocket]

It's hit or miss on shipping out of China now and is region dependent. I've ordered a few things from Aliexpress the past few weeks and some got canceled because of the lock down while others showed up in 12 days.

 

[tomjasz]

It's hit or miss on shipping out of China now and is region dependent. I've ordered a few things from Aliexpress the past few weeks and some got canceled because of the lock down while others showed up in 12 days.

Sadly it’s a ridiculously fucked up situation. Changing every week. I’m still reeling from a 11 month delay on the tricycle I wanted. NO controllers other than $250 Baserunners from GRIN. Still no new Toyota on the lot here.

im thankful I grabbed 3 new batteries, I have a few folks here wanting batteries and no one I trust is shipping.

 

[Gionnirocket]

Sadly it’s a ridiculously fucked up situation. Changing every week. I’m still reeling from a 11 month delay on the tricycle I wanted. NO controllers other than $250 Baserunners from GRIN. Still no new Toyota on the lot here.

Yeah I'm still hesitant to travel with the current earthly shit_show.

 

[tomjasz]

Yeah I'm still hesitant to travel with the current earthly shit_show.

$1800 round trip and a clean room in Vietnam. I’m going nuts waiting. And that’s a short trip.