Good comeback to the bank

A similar thing happened to me a few years ago but, rather than write a negative note I called and talked to them and they credited my account.
 
A similar thing happened to me a few years ago but, rather than write a negative note I called and talked to them and they credited my account.
Similar thing happened to my elderly mother. I called the bank and there was no hesitation in providing a credit for the charges.
 
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