J.R.
Well-Known Member
- Region
- USA
- City
- Piedmont Highlands
Yes I said BH!
I've had to talk to BH Easy Motion Bikes on two occasions, once when I had a problem with my bike 2 years ago and now when I ordered a second battery. The issue I had two years ago was fixed so fast (5 days), it's barely a memory. Getting the second battery has taken a little longer than I expected, it's due to BH moving from California to St. Louis this month.
When one orders a battery from their dealer for a BH bike, the dealer then places an order with BH USA and the pack is built at that time, so as to always use fresh cells. That, I learned, is the process for BH and was told that by three different U.S. dealers. Unfortunately my order was placed at a time when BH was moving and setting up shop in St. Louis. I now have tracking information the battery is in transit... fingers crossed. As I understand it, the move was to better serve the entire country.
I stated "friends", because that's how they make you feel. When my battery was delayed, the Executive Director at BH Bikes USA called me on the phone to explain what was going on. BH is not only one of the oldest bike manufacturers in the world (under the same ownership since 1909), is also one of the biggest bike and ebike manufacturers in the world. I was impressed that the U.S. director got involved with such a small order. This wasn't a two minute call, this was three lengthy calls where the business took all of two minutes and 20 minutes talking about ebikes, the U.S. market, riding ebikes and riding bikes in Central Pennsylvania, my backyard. Greg is a Pennsylvania boy, that counts for something
Getting back to the BH comment, with model year 2019, Easy Motion is no more! It was funny, I don't have anything to complain about EM, I just said half joking I hated the name Easy Motion. I've never liked it. Greg then told me it's changed! BH is a storied company, making some of the most prestigious bikes coming out of Europe. When I tell some of the more committed road and mtb bikers I've known and met, they know who BH is. When I say Easy Motion, they have an image of Grandma Moses (101 years old) riding a bike. And lets not even go to the cheater issue. Start on a positive - with the name. Easy Motion is dead long live BH
I know, the name won't make the bikes ride any better. A rose is a rose.... The bikes ride great! And I think many will be surprised at the new lineup for 2019. BH has more variety of bikes and drive systems than any other ebike manufacturer. Most of the major drive systems will be in the 2019 lineup. Not just models, BH has more frame sizes than most and has always published frame geometries on their website. The best spec listings in the industry.
I'm not talking out of school, what I'm sharing I asked if it was okay to share. In the run up to Eurobike and Interbike there will be a lot of news of the 2019 BH lineup. I'm excited for the first views and reviews.
Speaking of views, checkout one of Greg's regular rides. You might think this is a promotional advert, but this guy is a seriously committed e-mountain biker in Colorado. Cut his chainring teeth in the Appalachian Mountains of Pennsylvania. The pic from a "good old apple phone". The downhill ride goes to the road below. Thank goodness for eMTB to get back on top.
I've had to talk to BH Easy Motion Bikes on two occasions, once when I had a problem with my bike 2 years ago and now when I ordered a second battery. The issue I had two years ago was fixed so fast (5 days), it's barely a memory. Getting the second battery has taken a little longer than I expected, it's due to BH moving from California to St. Louis this month.
When one orders a battery from their dealer for a BH bike, the dealer then places an order with BH USA and the pack is built at that time, so as to always use fresh cells. That, I learned, is the process for BH and was told that by three different U.S. dealers. Unfortunately my order was placed at a time when BH was moving and setting up shop in St. Louis. I now have tracking information the battery is in transit... fingers crossed. As I understand it, the move was to better serve the entire country.
I stated "friends", because that's how they make you feel. When my battery was delayed, the Executive Director at BH Bikes USA called me on the phone to explain what was going on. BH is not only one of the oldest bike manufacturers in the world (under the same ownership since 1909), is also one of the biggest bike and ebike manufacturers in the world. I was impressed that the U.S. director got involved with such a small order. This wasn't a two minute call, this was three lengthy calls where the business took all of two minutes and 20 minutes talking about ebikes, the U.S. market, riding ebikes and riding bikes in Central Pennsylvania, my backyard. Greg is a Pennsylvania boy, that counts for something
Getting back to the BH comment, with model year 2019, Easy Motion is no more! It was funny, I don't have anything to complain about EM, I just said half joking I hated the name Easy Motion. I've never liked it. Greg then told me it's changed! BH is a storied company, making some of the most prestigious bikes coming out of Europe. When I tell some of the more committed road and mtb bikers I've known and met, they know who BH is. When I say Easy Motion, they have an image of Grandma Moses (101 years old) riding a bike. And lets not even go to the cheater issue. Start on a positive - with the name. Easy Motion is dead long live BH
I know, the name won't make the bikes ride any better. A rose is a rose.... The bikes ride great! And I think many will be surprised at the new lineup for 2019. BH has more variety of bikes and drive systems than any other ebike manufacturer. Most of the major drive systems will be in the 2019 lineup. Not just models, BH has more frame sizes than most and has always published frame geometries on their website. The best spec listings in the industry.
I'm not talking out of school, what I'm sharing I asked if it was okay to share. In the run up to Eurobike and Interbike there will be a lot of news of the 2019 BH lineup. I'm excited for the first views and reviews.
Speaking of views, checkout one of Greg's regular rides. You might think this is a promotional advert, but this guy is a seriously committed e-mountain biker in Colorado. Cut his chainring teeth in the Appalachian Mountains of Pennsylvania. The pic from a "good old apple phone". The downhill ride goes to the road below. Thank goodness for eMTB to get back on top.
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