Firmware version history for 2020 models
- Thread starter Andy Tee
- Start date
Softsand
New Member
20190802000 - As originally supplied in our 2020 models - Auto selected by pressing down button once after going to zero assistance
20190924000 - As loaded by LBS when serviced - Auto selected by pressing and holding up or down assistance level button
20191231000 - Loaded by iOS app update - Assistance level always defaults to Auto mode when you start the system
20200304000 - Update by LBS - fixes the Auto assist programming that was messed up in one of the last two updates.
20190924000 - As loaded by LBS when serviced - Auto selected by pressing and holding up or down assistance level button
20191231000 - Loaded by iOS app update - Assistance level always defaults to Auto mode when you start the system
20200304000 - Update by LBS - fixes the Auto assist programming that was messed up in one of the last two updates.
Andy Tee
New Member
Hold on. Mine ending with xxx8000. What is it?
Kiwi_Giant
Member
Info for the Giant RideControl e-bike App updates from Apple (iOS) & Google (Android)
The latest Giant RideControl e-bike App is version 1.4.4 (dated 02 Jun 2020) and updates your Firmware to Software Version 20191231001.
The "Whats New" description for this version on the Google and Apple Apps Store sites states as follows:
We have a small firmware upgrade for your bike making the Smart assist mode easier to access. Simply hold your UP or DOWN button to enter smart assist mode. To exit smart assist mode simply press UP or DOWN to go back to ACTIVE mode. We also fixed some small connection bugs to make the app easier to use and it’s also Dark mode compatible!
1.4.4. Oops! We made a little mistake in the last update. Although we improved access to your Smart Assist Mode we accidentally changed how the Smart Assist worked. This update will allow you to update your bike and fix the algorithms of your Smart Assist mode. You can still find the Smart Assist mode by holding the UP or DOWN button.
Prior to this the Giant RideControl e-bike App was version 1.4.3 (dated 27 Mar 2020) and updates your Firmware to Software Version 20191231000.
The "Whats New" description for this version on the Google and Apple Apps Store sites states as follows:
We have a small firmware upgrade for your bike making the Smart assist mode easier to access. Simply hold your UP or DOWN button to enter smart assist mode. To exit smart assist mode simply press UP or DOWN to go back to ACTIVE mode. We also fixed some small connection bugs to make the app easier to use and more reliable. And it’s also Dark mode compatible!
Prior to this the Giant RideControl e-bike App was version 1.4.2 (dated 19 Feb 2020) which updated your Firmware to Software Version 20190802000.
The "Whats New" description for this version on the Google and Apple Apps Store sites stated the changes as follows:
With this update your 2020 Giant E-bike is also compatible with our app. Enjoy the full benefits of tuning your motor for personal optimal performance. We also have a new update available for your E-bike. This app will automatically update your E-bike to the latest firmware. The most important change is the function or your walk-assist. First press the walk-assist button to enable walk-assist, then press and hold the UP button to activate the walk-assist.
Prior to this the Giant RideControl e-bike App was version 1.3.0 (dated 17 Sep 2019), and other than language additions there is no info.
As stated above there are some updates that have different Software Versions than those I have listed eg. the latest is version 20200304000, these are loaded by Giant Dealers using a computer and the Giant Service dongle and differ from those downloaded to your device and updated by bluetooth. It is assumed that this is the equivalent of version 1.4.4.
The latest Giant RideControl e-bike App is version 1.4.4 (dated 02 Jun 2020) and updates your Firmware to Software Version 20191231001.
The "Whats New" description for this version on the Google and Apple Apps Store sites states as follows:
We have a small firmware upgrade for your bike making the Smart assist mode easier to access. Simply hold your UP or DOWN button to enter smart assist mode. To exit smart assist mode simply press UP or DOWN to go back to ACTIVE mode. We also fixed some small connection bugs to make the app easier to use and it’s also Dark mode compatible!
1.4.4. Oops! We made a little mistake in the last update. Although we improved access to your Smart Assist Mode we accidentally changed how the Smart Assist worked. This update will allow you to update your bike and fix the algorithms of your Smart Assist mode. You can still find the Smart Assist mode by holding the UP or DOWN button.
Prior to this the Giant RideControl e-bike App was version 1.4.3 (dated 27 Mar 2020) and updates your Firmware to Software Version 20191231000.
The "Whats New" description for this version on the Google and Apple Apps Store sites states as follows:
We have a small firmware upgrade for your bike making the Smart assist mode easier to access. Simply hold your UP or DOWN button to enter smart assist mode. To exit smart assist mode simply press UP or DOWN to go back to ACTIVE mode. We also fixed some small connection bugs to make the app easier to use and more reliable. And it’s also Dark mode compatible!
Prior to this the Giant RideControl e-bike App was version 1.4.2 (dated 19 Feb 2020) which updated your Firmware to Software Version 20190802000.
The "Whats New" description for this version on the Google and Apple Apps Store sites stated the changes as follows:
With this update your 2020 Giant E-bike is also compatible with our app. Enjoy the full benefits of tuning your motor for personal optimal performance. We also have a new update available for your E-bike. This app will automatically update your E-bike to the latest firmware. The most important change is the function or your walk-assist. First press the walk-assist button to enable walk-assist, then press and hold the UP button to activate the walk-assist.
Prior to this the Giant RideControl e-bike App was version 1.3.0 (dated 17 Sep 2019), and other than language additions there is no info.
As stated above there are some updates that have different Software Versions than those I have listed eg. the latest is version 20200304000, these are loaded by Giant Dealers using a computer and the Giant Service dongle and differ from those downloaded to your device and updated by bluetooth. It is assumed that this is the equivalent of version 1.4.4.
Last edited:
Andy Tee
New Member
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Andy Tee
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I have 20200318000
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With the latest Ride Control app update it seems the Zero Cadence feature has been toned down .
INSTANT RESPONSE :
The motor engages instantly when power is applied to the pedals.
This helps the rider when accelerating and offers reliable performance on steep climbs and at low speeds.
INSTANT RESPONSE :
The motor engages instantly when power is applied to the pedals.
This helps the rider when accelerating and offers reliable performance on steep climbs and at low speeds.
Interesting. Why are your battery numbers showing -1?
Andy Tee
New Member
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