After a good deal of research, I decided to order a Falco 750W 48V rear hub motor kit. I plan on installing it on my Kona Ute. I placed the order at the end of July and Rakesh at Falco thought it would be completed by August 21. Of course, I was not excited about a three week wait but I thought the Falco system was worth waiting for. On Friday August 22 I called to check on the status of my system and it had not yet been built. I was disappointed but Rakesh thought it wold get built and go out in by the middle of this week. I called today and the new projection is that it will go out Tuesday September the 2nd. It seems that they had to rebuild my wheel because a 500W motor had been mistakenly installed on it.
Rakesh from Falco has been willing to answer all of my questions and has been super nice, which I greatly appreciate. My excitement over a new electric bike has been replaced by frustration. I did not cancel my order, but I hope the system is worth the wait and frustration.
Rakesh from Falco has been willing to answer all of my questions and has been super nice, which I greatly appreciate. My excitement over a new electric bike has been replaced by frustration. I did not cancel my order, but I hope the system is worth the wait and frustration.