Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
Let me describe the sad story of a person who I know very well, and who lives in a good neighbourhood of a North European country's capital city.
The man owned as many as two Bosch E-Bikes, Smart System, Flow App. One night, he forgot locking his garage. His two e-bikes got stolen overnight.
He filed a police report. He marked his e-bikes as stolen in the Flow App. He reported the case to his insurer.
The police didn't find the e-bikes. The insurance was excellent, so our man soon got the full compensation. The most interesting part comes now.
Someone tried to use the Bosch Flow App as if the person bought the e-bike second hand. Our man immediately denied the operation. Bear in mind, the e-bike in question had been marked as stolen yet the stupid Bosch system still allowed for transferring the ownership. Our man wanted to get some credentials of the new "owner", so he tried using Bosch E-Bike support page to no avail. Bosch evidently does not want to be contacted, and the website turned out to be a rubbish as it comes to seeking for more help.
The man is furious with himself. He could have locked the garage in the first place. He could have removed the e-bike batteries and displays from the e-bikes and bring them home. The only good thing was the thieves did not get the chargers or the battery keys.
Is there any way we can protect our e-bikes against the theft?
The man owned as many as two Bosch E-Bikes, Smart System, Flow App. One night, he forgot locking his garage. His two e-bikes got stolen overnight.
He filed a police report. He marked his e-bikes as stolen in the Flow App. He reported the case to his insurer.
The police didn't find the e-bikes. The insurance was excellent, so our man soon got the full compensation. The most interesting part comes now.
Someone tried to use the Bosch Flow App as if the person bought the e-bike second hand. Our man immediately denied the operation. Bear in mind, the e-bike in question had been marked as stolen yet the stupid Bosch system still allowed for transferring the ownership. Our man wanted to get some credentials of the new "owner", so he tried using Bosch E-Bike support page to no avail. Bosch evidently does not want to be contacted, and the website turned out to be a rubbish as it comes to seeking for more help.
The man is furious with himself. He could have locked the garage in the first place. He could have removed the e-bike batteries and displays from the e-bikes and bring them home. The only good thing was the thieves did not get the chargers or the battery keys.
Is there any way we can protect our e-bikes against the theft?