Thinking about parting ways with my ST2, going with a full suspension urban ebike, maybe Haibike, etc. still doing some research. I’ve been having nothing but issues with the ST2, just recently took it back to get serviced, the front cassette was not aligned properly, rear fender almost came off, when I insert the key into the key lock it doesn’t open the battery compartment, I have to force to turn the key, bad torque sensor replaced, battery charging issues, etc etc.
I love my ST2 but I can’t stand to be in the shop on a monthly basis, or having to call support for issues. For a bike that cost a significant investment, well it should be almost bullet proof. But its not~ Sadly the Stromer was made for the European roads, urban city roads like the one in Chicago are HORRIBLE! So these bikes were not made to handle Chicago, New York, LA etc roads. Also, they should redesigned their bikes and consider upgrading a Stromer with a full suspension, or including the front suspension, and atleast a bodyfloat seat post.
2017 seems like a good year for the ebike industry, way too many manufacturers coming with awesome products. And I am glad that I am working with a bike shop that’s willing to make my transition go smoothly. I’m still not 100% sure about jumping to another brand but if you had the issues that I have experience what would you do?[/QU
Since you are in Chicago, I'm assuming you went to Cozy's for Service. I live in Michigan and have an ST1, My motor burned out after 3000 miles and they installed a new one. Their service is top shelf. They have a tech there whose name is Lad. Maybe he can help you out. As a side note Im getting another bike from Cozy's , an Izip Kumo