Georgetown
New Member
- Region
- Canada
it cant really be repaired it would cost more for someone who is qualified to do it then the bike may be worth. the bike only has a 1 year warranty that looks like it includes the frame. You can contact them and maybe they would be good about it? but still you will need someone to build you the bike back again if they replaced the frame and did not pay for the labor.Any idea on how to repair this crack on 2 yr old Rize
We own 2 and this is shocking to me
Pitiful bike for $2500it cant really be repaired it would cost more for someone who is qualified to do it then the bike may be worth. the bike only has a 1 year warranty that looks like it includes the frame. You can contact them and maybe they would be good about it? but still you will need someone to build you the bike back again if they replaced the frame and did not pay for the labor.
will do re the Rize post as their reply simply was out of warranty need new frameI wish you would post this problem on the RIze known problems thread: https://forums.electricbikereview.c...ze-bikes-products-help-solutions-fixes.32386/
That way future prospects that want a Rize can count the posts and have some measure of the brand's quality. There is no excuse for a cracked frame, in the USA lawsuits by consumers are prevalent. Perhaps in Canada a company has less potential cost for a broken frame?
My wife quite possibly caught her foot on the holder but the crack is something entirely unrelatedCould you have over-tightened the screw or did you have a heavy lock mounted there? Or could you be catching the bottle cage getting on or off the bike, slowly stressing the mounting point? That's a weird crack for sure.
yes maybe just paint pick it off and see.Are you certain that the crack is into the tubing, kind of looks like it is just in the paint to me? It is also cracking lower down towards the weld. There really is no good way to repair aluminum tubing other than welding and then heat treating. I don't think hose clamps would fix it if it is in fact the tubing that is cracking.
Regardless it is a bad scenario that reflects on Rize and their manufacturer. Even if out of warranty they should work with you in some regard.
No alloy frame, steel old school seat post, I guess eventually the two metals might have an issue, but he taped it up first.What is it made of, steel ?