Canadian orders

Urban Coyote

Member
Region
Canada
City
Burlington
I have been waiting for a seat, mirror, and bag, which I ordered 5-8 weeks ago. Today I received an email from Rad informing me they have expanded their Canadian fulfillment centre, whatever that means😊. Anyway, it sounds like good news for those ordering from Canada.

“Hi Ian,

We expanded our fulfillment center in March to better serve our Canadian customers. Our goal was to be fully up and running before our busy season, but it is taking longer than expected. Both our internal Rad team and our fulfillment partners are working hard to get you riding Rad as soon as possible while ensuring everyone’s safety.”
 
I'm amazed they haven't managed to up their stock. I've needed a rack and fenders for my RadMini since I purchased it, but no luck so far. I'm using the rack from my regular bike and avoiding wet conditions.
 
I'm amazed they haven't managed to up their stock. I've needed a rack and fenders for my RadMini since I purchased it, but no luck so far. I'm using the rack from my regular bike and avoiding wet conditions.
I’ve been waiting for a rear rack for my Rover since I bought it last October 😆. Hopefully things are about to get better!
 
I just ordered a Rad Mission and it says they are shipping in July. On the U.S. website they are shipping the next business day! Same with most of the accessories that are out of stock in Canada. I don’t know why they can’t just load up some trucks and send the stuff across the border from Seattle!
 
Too bad about the cross-border restrictions, I used to bike from Burlington to Niagara Falls. Could have been an easy pickup.
 
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