The following steps helped me to 'force' the update:
- Detach the Kiox from bicycle and connect it to a micro-USB charger.
- While near your Kiox, open the eBikeConnect app and sign-out and log-in again.
- A new item appears in the 'feed' mentioning there is an update available for your Kiox.
- Now turn off your Kiox by long-pressing the power button. It will power on again immediately after it was turned off. This is because the Kiox is connected to the USB charger.
- If all goes well you should now be able to see that the update is being transferred from your phone to the Kiox device.
- As soon as the transfer is completed you should restart the Kiox again by turning it off/on again. Once the Kiox is powered on again it will ask you if you want to install the update. I did this last step with Kiox connected to my bike again.
Some pictures of the process (apologies for the Dutch language
)
"There is a new software update available for your Kiox"
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"Transferring software update"
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"Updating the software"
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Update finished
....