Bike frame broke. Can anything be done for this?
- Thread starter SDB
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FlatSix911
Well-Known Member
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- USA
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- Silicon Valley
Based on the OPs description of the accident... I think that is collateral damage from the seat post going into the rear spokes!
On the basis that’s the base of the seat at the top of the photo above, where‘S the actual seat post tube? Surely there should be 12” of tube running from the seat base down and , in the case of a low seat position, into the frame. I can’t see how, if the seat was set low with plenty of seat tube in the frame, how the seat/post came out and lodged in the rear wheel.
either way if DJ are offering a new frame perhaps they should just send a complete bike, minus battery and charger, and you just return the failed Bike. If nothing else they could reuse certain parts as spares for their own/demo bikes.
either way if DJ are offering a new frame perhaps they should just send a complete bike, minus battery and charger, and you just return the failed Bike. If nothing else they could reuse certain parts as spares for their own/demo bikes.
BigNerd
Well-Known Member
If the seat post got gouged up like that from the spokes (and the spokes look okay from the previous pic), then that metal is pretty weak.
If this is within the 1 year time frame, the vendor should cover this.
Just for the record, its now November 4th and I have not heard any more from DJEbike.
Turns out that they did try to call me on October 26th but I missed that message until earlier this week. The message stated was that they wanted to discuss the bike and if I recall correctly, the forum posting. It was sent the same day I received an email telling me they would ship a bike. Not sure if the call or email was sent first but since then, not a word nor a response to an email sent 24 hours ago.
So, we shall see.
Turns out that they did try to call me on October 26th but I missed that message until earlier this week. The message stated was that they wanted to discuss the bike and if I recall correctly, the forum posting. It was sent the same day I received an email telling me they would ship a bike. Not sure if the call or email was sent first but since then, not a word nor a response to an email sent 24 hours ago.
So, we shall see.
Still waiting upon the frame. He said on Oct 26th that he will let me know when it ships.
I took in the bike today to an e-bike store and they quoted me a price of between $360-$400 plus 13% tax according to the hours needed to fix it. The rear wheel is not structurally sound due to the seat post flying backwards into the spokes. A half dozen spokes on that side are bent and moving around while they are still sound on the other side.
On top of that it will need a new seat as that too was ruined.
This offer of a replacement frame is no where near acceptable when looking at all of the costs above.
I took in the bike today to an e-bike store and they quoted me a price of between $360-$400 plus 13% tax according to the hours needed to fix it. The rear wheel is not structurally sound due to the seat post flying backwards into the spokes. A half dozen spokes on that side are bent and moving around while they are still sound on the other side.
On top of that it will need a new seat as that too was ruined.
This offer of a replacement frame is no where near acceptable when looking at all of the costs above.
FlatSix911
Well-Known Member
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- USA
- City
- Silicon Valley
Just emailed them with that suggestion.
I ran into a Bike lawyer yesterday. Who knew there were lawyers specializing in bikes but he said it was unacceptable and only fortunate I did not suffer bodily damage myself. He gave me his card but I didn't bother to go into it further with him than I had done here but that was before I heard the costs required to fix it
I chuckled when I saw his card but he does advertise himself as the Biking Lawyer although he appears to specialize in personal injuries. I was a legal assistant in immigration firms and I had never run across a Biking Lawyer before this.
Dallant
Well-Known Member
- Region
- USA
How did you just “run into” a “Biking Lawyer”?
I both know a lot of lawyers and live in an area a great many reside. Trip over them daily.
Thanks. No though. I am at the point where i no longer want anything to do with this bike and regret the purchase. Don't want to throw good money after bad.
That much I will do. What I will do with it once in my hands remains to be seen. I haven't had time to give it much thought but its possible that I will have it fixed and then sell it but if so, I would never touch another Chinese eBike again. If I were to consider another bike, next time I would pay more and stick with an North American company.
Thank you. No, I would take it into a bike store and have them do it, then sell it. I will decide next week when the frame arrives. I might also just throw it all out depending on how busy or aggravated I am with it at that time.
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