bad wire to motor

[ngolm]

I have a ride1up series 700. The motor stopped working. I found the wire that the motor wiring plugs into had rubbed on the tire and worn through. A wire inside the cable was broken. This cable had been installed by Ride1up. The motor and cable were installed when I received the bike. My bike is 2 years old with 1200 miles on it. I still feel it is Ride1up's responsibility to replace the wire for free. I recently bought another 700 series that didn't work. It's wire was worn through 451 miles. The wire cost $25.00 at Ride1up plus taxes and shipping amounts to $35.00