EDIT: I found a post on Reddit that resolved this problem. It was to download the app to my tablet and sign up for an account on there. Then when I opened the app on the phone I could sign in. Using a Pixel 3 phone and Galaxy S7 tablet.
We just got the Pace 500 for my wife. Love the bike, but can't get the app to create an account on my Android phone. On my phone I tried my online account info and that didn't work, and it won't let me create a new account. On my wife's phone she puts in all the info and the "Create Account" button doesn't work. There are already plenty of reviews of the app on the Play store with similar accounts so I doubt trying to contact Aventon would help, I just want to alert othes that this seems to be a common problem.
We just got the Pace 500 for my wife. Love the bike, but can't get the app to create an account on my Android phone. On my phone I tried my online account info and that didn't work, and it won't let me create a new account. On my wife's phone she puts in all the info and the "Create Account" button doesn't work. There are already plenty of reviews of the app on the Play store with similar accounts so I doubt trying to contact Aventon would help, I just want to alert othes that this seems to be a common problem.
Last edited:
