Hi
I have an S3 and let the battery drain too far it seems. Now when I try to charge it the light on the charger is green most of the time though for a bit of time it went back and forth between red and green. I could not get the bike to connect to the app, though again for a time it would flash "connected", though just for a moment. it never really connected.
The bike fairly consistently shows the skull image and every now and again makes a noise when on the charger. Initially the bike was locked and yelled at me when I tried to move it, now it is unlocked, not sure why.
Having tried all other suggestions to reset and get it going I removed the bike from the app. as expected I guess, this did not help either and now I have no bike connection. trying to set it up as a new bike with the QR code did not work. I am in the US (Colorado) and Lavoie has not started any service here, nor have they posted information on the S3 model that I have found. No local bike repair shops are able to help so far. One has been waiting for parts on a Vanmoof for 1 year so far but most won't touch it.
One bike shop has expressed interest in having a look but they want to find out who made the controller and other electrical parts, as they think that contacting that company might result in getting whatever parts might be needed.
Does anyone out there know a path forward? I really like(d) the bike!
Thanks very much
Jim
I have an S3 and let the battery drain too far it seems. Now when I try to charge it the light on the charger is green most of the time though for a bit of time it went back and forth between red and green. I could not get the bike to connect to the app, though again for a time it would flash "connected", though just for a moment. it never really connected.
The bike fairly consistently shows the skull image and every now and again makes a noise when on the charger. Initially the bike was locked and yelled at me when I tried to move it, now it is unlocked, not sure why.
Having tried all other suggestions to reset and get it going I removed the bike from the app. as expected I guess, this did not help either and now I have no bike connection. trying to set it up as a new bike with the QR code did not work. I am in the US (Colorado) and Lavoie has not started any service here, nor have they posted information on the S3 model that I have found. No local bike repair shops are able to help so far. One has been waiting for parts on a Vanmoof for 1 year so far but most won't touch it.
One bike shop has expressed interest in having a look but they want to find out who made the controller and other electrical parts, as they think that contacting that company might result in getting whatever parts might be needed.
Does anyone out there know a path forward? I really like(d) the bike!
Thanks very much
Jim
