Firmware updates and 'Service' query

[swtchbkr]

Hey, this probably applies to more than just Momentums or Yamaha motors, but wondering about where I can hear about Firmware updates for my bike... Do I have to take it to the LBS? Is this what is 'updated' through the Giant app I use when the 'updates' come through?

Also, my app tells me how many kms since last service, which in my case remains the same as the total kms because I basically serviced the bike myself with regards to tightening up the chain and cables and checking the brake pads which is all the bikeshop is gonna do on the 'free initial purchase follow up service.' How does the LBS reset that kms-since-service.

Thanks,
Richard,
Momentum Transcend e+ owner...