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I got a similar update - it seems a year's notice is nowhere near enough for them to send a cable I could have delivered from Amazon or ebay (to Australia) in a week or two, or from Aliexpress more slowly (but cheaply). The utter ineptitude here is baffling.

Strange - as far as I know, the cable is useless without the software (that they charge for).

I'm sorry, my dude. Even if you manage to get updates, they'll be worthless - 95% of the commitments made by WW aren't met - especially about deadlines. I wouldn't feel that uncomfortable betting the value of your bike that you won't have it in 90 days. Having said that, try to get Pushkar's...

It seems there's 2 very different tiers of responsiveness people experience with WW - the standard, professional tier that TomD and Acme get (this may be related to them using SMS), and the experience others (including me) get - spending months screaming into the void, using email, chat, help...

Not sure if you paid for the cable or not, but it should look like this. Based on my experience and reports from others, they just decided not to send them. Amit committed to shipping a new cable in 2-3 weeks 3 months ago, with silence since. Incompatible and missing parts are no surprise...

I've tinkered with VESCs bit with electric skateboarding. They're super-customisable, and while I haven't seen it done (the multi-drive systems I've built were configured in master/slave mode to avoid accidental vectoring), I'm sure it would be pretty straightforward - I think the biggest...

I'm not here for the sympathy. I'm here to: Get what I'm owed. Inform others so they don't walk into the same horrible experience I did, which will potentially see them paying for a bike that'll never be built. Pressure Pushkar to lift his game - start communicating, stop selling vapourware...

So why is Pushkar threatening to fold? I linked the recent post where he did this. More to the point, if they're solvent, what the hell are the hold-ups with the refunds? Insisting they're not going out of business just shifts the question from "Are they solvent?" to "Is this a scam?". Putting...

Given this post from Pushkar in late May, I think would be irresponsible to buy a bike without asking the question. The primary issue isn't the delays, it's the company's opaque, deceptive, and all around shady response to them.

Almost definitely, yeah - my mistake.

So this aged about as well as expected. @pushkar, you need to update the ship date on your site - selling a bike you're advertising as being ready to ship a month ago when all you have is renders and empty promises is fraud. "It occurs when someone intentionally misrepresents the truth, or...

If you take a look at the first post in Pushkar's city commuter thread, apparently Bafang are shipping them with nylon gears now.

Word salad, fAkE oRdErS - Everyone with issues - especially Pushkar is a crisis actor. You're not coherent enough for your nonsense to be entertaining - I'm working way too hard not to dip into ableism here. ⛔

He's threatened to fold without fulfilling paid orders on the legal thread because he's struggling to pay/deliver what he owes. Apparently it's my fault along with a couple of other forum users :rolleyes:.

Cheers - that much is clear. I'm happy to draw out the full extent of their lunacy for all to see before blocking them though.

My harness was left out without explanation too. Knowing Amit admitted to deliberately downgrading parts on my bike without compensation or comment (I've covered this elsewhere), I'm not so inclined to grant them the benefit of the doubt. Unfortunately, it seems Pushkar has decided to ignore...

The connector is called an ST3 - you can likely get an adapter for your existing charger if you figure out the plug you have. Something like this (Anderson won't fit your bike, but my Hydra charger has an Anderson>ST3 adapter from memory)...

This is absolute word salad... are you asking me what happened? I ordered a bike that was advertised as shipping in 60 days (For evidence of Pushkar's nonsense shipping commitments, go check out the X-tour - still advertised as shipping a month ago, but seemingly hasn't progressed past renders...

Oh hey, that's me! Is there anything I've said you think is unfair inaccurate dishonest or a surprise to you, or are you just upset that we're sharing the experiences you've created and seeking updates publicly because you all but refuse to acknowledge we exist through the non-public channels...

Sure, but the lack of transparency, terrible comms, and clear dishonesty should be well within their ability to fix. Getting this kind of thing right in challenging circumstances turns would be massive detractors like me into raving advocates - they've missed an opportunity here by taking the...