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Thomas, Did the rack fit your NCM Moscow? I don't see any measurements to make sure it fits. Thanks

My wife has a Surface 604 Rook (2018) and we are looking to replace her battery, I found this place called AliExpress that has a48V, 14ah battery for 257 US Dollars. Does this sound like a scam...

The cup was not loose, In Fact it is VERY tight. Turn the volume up, Here is a 7 second video I made of the noise. Turning it with my finger. I will measure the bearing tonight. Thanks again !

I have been talking to Phil at Surface 604, I sent him pictures of what I need, The LEFT side Crank bearing (see attached image) is the bearing that is making the noise. I tried calling the local e bike shop in Oregon (Ashland area) and they sell Surface 604 bikes and they recommended I call...

My wife has a Rook and she was complaining of a knocking sound when pedaling, I removed the crank out and confirmed the left bearing is knocking. I dont see where I can get these? The is no parts break down of the bike to order? Anybody else replaced these? Thanks

I would like to see how you like it. I am short (5'6") and I have the Moscow Plus and the seat is almost all the way down and my leg extension feels good, I am curious how low it would go.

I just purchased a Moscow Plus 29 and I did not assemble it, I dont see anything in the instructions or an exploded view, But the head stay clunks back n forth when you grab the front brake. It looks like about a 1/16th " of play. Is this the way the collars on top are supposed to fit? The small...