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Hi all, I found this small rubber gasket on the floor of my garage, and I can't figure out what it belongs to. It almost fits into the charging port on the bike, but it's tight. The diameter of the hole in the gasket closely matches the RE plug. I don't recall this gasket being on the RE...

I regularly ride my SL 5.0 with a friend who is on an 18lb. road bike. We typically ride up (and then down) a very steep mountain--3,500 vertical feet in 12 miles. I couldn't do it without my Vado, and even using the motor, it's hard work and a great workout. I'm sure my friend works harder...

I purchased my Vado SL 5.0 in September, 2021. The odometer now reads 1,722 miles (not much). According to Ride With GPS, my elevation climbed is 208,418'. My local bike shop, Mike's Bikes in Berkeley, CA, is recommending a service every two years, and that sounds like a good idea to me...

Hi all, After riding over 1,200 miles, I'm finding the saddle isn't comfortable for my butt. My sit bones get sore. (Otherwise, this is a perfect bike and I love every minute that I'm riding.) As you may know, the saddle has a taillight attached to it. I'm wondering if the light can easily...

When I charge my 2021 Vado SL 5.0, the headlight and tail light both go on and stay on until charging is complete. I assume this is correct behavior, but I am wondering if there is a way to turn the lights off during charging. Thanks!

Hi, I just bought a Vado SL 5.0 and am happy to have discovered this forum. I have a favorite ride I do with a friend--Mt. Diablo in Walnut Creek, CA. It is 12 miles, all uphill, with an elevation gain of approximately 3,500'. (Before my Vado SL 5.0 I used a different ebike with a large...