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Hi there. We will process the $150 credit this week. rear light - I believe we owe you a credit for this. I’ll check with our build manager on thjs. We have removed the option of having a rear light since the light chip is still not ready. Oh. It’s raining ? 😂😂

we have oil if people want to buy. Haven’t tested hub oil.

All, The bikes are on the water - been there for a bit now. We will try to get those out as soon as they are here.

👍 I agree that 5-6k is the sweet spot for a lot of bikes today. However it is incredibly hard to build something good, with the new controller and still be at that price point. I looked around and the lowest price reasonable spec ultra is the Biktrix juggernaut. That starts at $4500. Even...

Archon 1. We have plans to offer the motors and Archon upgrades in the future. Right now we are catching up to existing orders. 2. We also have chip shortages on the controller (which is why e have pushed back availability for the CAN version). Realistically we anticipate standalone X1 upgrade...

That is correct. We Can do crosstour as a special order / one off. Really want to focus on what we can build in a reasonable time. btw your motor doing ok ? Dear god it took a long time to get that figured out.

Knowing what everyone knows now, if it were not for COVID, we would absolutely have been able to deliver the bikes. I would argue that commitment has nothing to do with it, but nothing we say is going to change opinions. We are learning what not to do, the hard way. We will try to stay away...

👍 Cool. That bike is $~2.8k in parts, including motor, battery, lights, frame, components. assembly. There is a premium for RM- including service etc, and I am glad you are getting the service you paid for. That is what we want to achieve - great pre and post sales service, in addition to a...

@Rider777 I appreciate bringing this up. 1. Other than the now doomed hardtail founder bike debacle, and 3-4 kindernays leaking, we have few issues after sale. Are there other items you are referring to ? Please point them to us. 2. You are absolutely right.. buyer beware. It behooves...

larger - just north of 1kw. But with 21700 cells so pretty close weight wise.

You can come check out the frames and the test build next week.

We wanted to test if we could get the apparent best of both worlds (performance and low noise) without making wholesale changes (re-doing the motor with better tolerance) We are seeing failures at 1800W peak. May be there is something t be said about the ratio of the PEEK gear versus the...

May be I mis-read. I believe user Benny is saying he got the PEEK gear on the Luna X1 - which is M600 IIRC. Regardless - no go with Ultra. We were aware of the lowering of performance for sure, but failure is just terrible :( So sorry about that.

Here is a thread I saw . May be more people are not reporting it but it absolutely fails. I do t know if this was 500W or higher but the damage to our test gears is very similar. I did not search beyond 1 month on the group, but I would be surprised if there are no more issues.

1. I’m positive that the PEEK on m600 fails if pushed hard. In fact after our test failures I looked at some FB forums and I did find reports of failures and Luna specifically mentioning that they have experienced it too (for m600). 2. I haven’t done more research on BBSHD. It doesn’t fail...

All, Quick update on the PEEK gear. 1. We have experienced minor to catastrophic failures of the gear across all our test gears. We have experimented with all variants - - PEEK, - initial failure at around 650 miles. Complete failure at around 1000 miles. - PEEK with a different carbon...

Kickstand will be pletcher comp 40. Aluminum.

We will be going through the frame specific tests too. The seat post on the step through has a little more material than the diamond. Typical molds in carbon can also be made with EPS. We just used wood and steel - quicker to do it like that.

Hi @Ebiker33 thanks for posting. We have the frames and currently undergoing certification. We will also be selling the new Helios via distributors and dealers. The bike will also be certified for EU+ markets.

Solid points. I was talking to someone else a few mins ago - giving bad news 18 months straight is draining. We have designed and launched 2 bikes in that time with no problems. This one just ran into every conceivable problem. Sucks. Happens. Open lines of communication can’t fix the fact...