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Yes Daniel, please chime in about your CCS as we want to get a better understanding of how exactly the bike is getting used in the field and continuously react to these conditions absolutely as rapidly as possble. This forum is a great way to get instant and valuable feedback so we can better...

This is interesting, which bike shop did you take this to? What is the terrain you ride? What are the speeds? What is the total payload? Did you open a support ticket for this issue?

Sorry for this issue with the LCD display. We do plan to have it available as an upgrade kit. We need some time get up all the documentation and things before we send them out.

Use the 56T if you plan to do more high speed riding. It is not useful for uphill. For your uphill riding, you can use a smaller chainring, but those are very easy to find. We provide the bigger one as they are difficult to source.

There is no need to solder anything. We moved to using all XT60 connectors for the internal power connections in the frame. The XT60s are easier to use and are a little more compact than the old ones. We are working on the kit and detailed instructions so the bikes in the field can be...

Yes, Rooster it takes at least 2 months from the time we order the frames until we can send them to paint. We are hyper busy these days and even with the incessant complaints and forum trolling, we are going to make your bike right. Here are the OceanCurrent frames mid way through paint. Your...

Making progress...

Here is more information from our blog post with more images and infos: (Link Removed - No Longer Exists)

We do care. But there are some compatibility issues that need to be carefully worked out so the upgrade can go smoothly. Otherwise there will be loss of some functions or fragmentation which makes doing support very difficult.

Yes, if some packs are still tight we can send some upper and lower interface parts. The parts sit lower and as a result give more room for the battery. It is very easy to change it out. However, we need to understand if this is what is actually causing the intermittent assist. Sometimes the...

We notice some users have some difficulty with the battery install and some intermittent power over bumps. We have had a little bit of time to understand the issue. Here is why there are some tight fitting battery packs. The down tube of the frames are extruded like pasta then cut to the...

With that setting of low voltage at 43V, the power level will be reduced already at starting at around 46V

Rooster, I'm sick of your complaining. We are going out of our way to get you the frame for this bike and already told you we are going to make your bike right. We have to wait for the frames to be produced again and pull it from the line, paint it and send it to you from China. We take care of...

Did you contact us for support on this issue?

The power power will not be decreased until the temp goes past 80C. The power is likely decreasing as the voltage is low from your image. What do you have the low voltage setting set at?

We made a bunch but someone right away bought most of them.

We have like every part, contact support we can get it. Not all the parts are on the shop.

Did you find the rim, we have them in stock?

Give it a little time. The internet travels at the speed of light, but it takes a surprisingly long time for new products to get out in the wild. We started making the CrossCurrent in late 2013, it was first shown publicly at Interbike 2014. More or less exactly the same -just a different kind...

What we are trying to explain is the LCD display will not have all the functions or may not work correctly with the 6 Transistor controller. To take full advantage of the features of the LCD display, both Display and Controller must be swapped. We can send you the LCD display, but basically...