Recent content by Canard

The description from Trek seems to be their concern that since the recalled pedals only have an internal hex (to use an Allen Key) to tighten them, and don't have external wrench flats, you can't use a crowfoot adapter on a torque wrench to install them. You'd have to have a torque wrench with...

Yup, turns out that's what it was.

Really? The email I got said a $26 credit that could be used at my local bike store - no cash value. Are they sending out different offers to different people? I assume it's $26 USD (I'm Canadian) but I have no idea. It wasn't specified anywhere...

I don't understand the issue from a technical standpoint. What makes these pedals so different from others, that they require "multi-directional torque wrench"? The only thing I can see is that they don't have external flats (only an internal hex) - which in my mind makes them even easier to...

I just got the bike back from the shop with the fix installed. It's difficult to take a photo to show what has been installed (I took the guard off and wiggled it out of the way as much as I could), but it's simply a plastic "shim" (I wouldn't call it a guide at all) that goes between the...

Perhaps the Verve+ 3 has the fixes implemented from the start at the factory (i.e., correct chainring, chain guide, etc.) which have attributed to your positive experience? From the pictures it appears the chain guard is the same (difficult to remove) design, which requires the crank arm to...

It's a thread-forming screw which goes into the Bosch motor. Presumably a pre-existing hole in the casting (which is not tapped). I would respectfully disagree that "all chains slip" - on my 4 current bikes the Verve+ is the only one which routinely has the chain jump off the drive sprocket...

Trek provided me with some screenshots of parts of the current bulletin: I'm due to have this done on Thursday so I'll report back after that.

Both Trek and my Local Bike Store are telling me the same story, that the current fix is a plastic chain guide. I've asked for a detailed explanation (photos/diagrams) but the Trek representative I've been liaising with is off until Tuesday. If I had to guess, their cost (Trek's) for a...

I contacted both Trek and my local Bike Shop (where I bought it) in tandem. My bike shop says that they have the part "in stock" and its a "chain stop plastic piece". I questioned Trek on what the fix is and they said the current fix is a "chain guide that attaches to the motor cover". So...

Having the same issue here. My other half rides this bike but I took it out today for a 30 km ride and the chain popped off the front chainring twice! Was a bugger to get back on.

That’s great :) I bet this forum even has a thread for that bike, since this thread is for the Verve+ 2. Mine arrived yesterday, and I just took it out for a ride. My baseline for comparison is a 2016 Trek Lift+ with Shimano Steps. My observations; I do notice a difference in torque (less of...

If torque is all that matters, yes, 60 > 40. Will the “SyncDrive Life” middrive offer the same build quality and smooth experience offered by the Bosch? How about longevity?

To each his or her own. Interestingly the Verve+ 2 in the UK is a bit different; suspension fork, cafe lock, rack battery with 3 options, and PerformanceLine Cruise. https://www.trekbikes.com/gb/en_GB/bikes/hybrid-bikes/electric-hybrid-bikes/verve/verve-2-lowstep/p/29188/ Just needs an IGH...

Not seeing those - can you provide a link? https://www.trekbikes.com/gb/en_GB/bikes/electric-bikes/c/B507/ A quick internet search only comes up with the Stagger: