Hi everyone I wanted to post a experience I had with Wing Bikes. Two days ago I was preparing to go in for surgery a pretty serious surgery and I wanted to get an Electric bike before I went in and didn’t think I could afford the Van Moof which is the one I really want and the wing bike looks similar so I went ahead and purchased one without even doing a test drive. Less than 24 hours later I realized I made a mistake and canceled my purchase. Wing Bikes has a cancellation policy of $98 when you return a bike which I think is fair if you get the bike you don’t like it and you send it back. But this company would not give me a full refund even after I explain to them that I was under a lot of stress wanted get a bike before my surgery end it and ended up canceling it because I realized after looking it over it’s too big to clunky and I certainly don’t need a bike with a lot of gears I’m looking for an electric bike mostly since I’m 60 years old and just need something to run around the city. The guy in the store also told me that it would be 3 to 4 months before I could get the bike and I could buy the cheaper one and get it in 2 to 3 weeks so that’s the one I bought. Then I called and got through to somebody in California who said they had it in stock now so I was lied to in the store and I am only 5‘6“ tall and the bike is for somebody 5’6” inches tall and taller.
I just wanted to share this experience with y’all because they took $98 from me even though I canceled within 24 hours and told him my situation and I find that company to be a bit on the Shadyside the guy that lied to me about the bike I would never allow him to work with me on fixing things in the future and I’m happy I canceled it because I want to get a bike that is right for me and I made a mistake that’s all and they were not understanding. I think they’re a little shady for sure stay away from that company you’ll be sorry if you buy something from them
Thanks for listening Lawrence
I just wanted to share this experience with y’all because they took $98 from me even though I canceled within 24 hours and told him my situation and I find that company to be a bit on the Shadyside the guy that lied to me about the bike I would never allow him to work with me on fixing things in the future and I’m happy I canceled it because I want to get a bike that is right for me and I made a mistake that’s all and they were not understanding. I think they’re a little shady for sure stay away from that company you’ll be sorry if you buy something from them
Thanks for listening Lawrence