Gionnirocket
Well-Known Member
- Region
- USA
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- Y. O.
I wouldn't worry about that. You can argue that the bike does not function without a battery. Worst case you can come to an agreement on a partial refund down the road.
Where do I stand with undelivered goods?
- Thread starter D.Unwin
- Start date
Gionnirocket
Well-Known Member
- Region
- USA
- City
- Y. O.
Open a dispute for the full amount. I'd get on it as it can take 120 days for it to be resolved by the bank.
I've ended up with partial refunds for parts missing without it becoming an issue in the past.
Your situation is a little different since an eBike with a source of e is as you say.
Stevieman
Member
Fingers crossed buddy, I really hope so. I’ve been following the crap you’ve had, but haven’t commented as I didn’t know what to advise. One update note on mine, done about 200 miles now, and my crank arm fell off yesterday, completely my fault as I hadn’t checked it in a while, and it’s a common issue. So now waiting on a new bolt.
Out for Delivery Today
Scheduled Delivery
Monday14/12/2020
Estimated Time
By End of Day
View the delivery time window with UPS My Choice®. Continue
. So check all your bolts on a regular basis.
D.Unwin
Active Member
It's been a journey, Stevie, for sure, I have had that much anxiety it's unreal, but the end is near thank f*ck.
I will certainly check all the nuts and bolts before i go out on it, i was going to take it to a shop to get everything torqued up correctly or even add some locktite 243 which we use at work for most our mechanical parts.
Once i have been on it for some miles i will prob have a chat with you to see if you have altered any settings and get your opinion on this
I will certainly check all the nuts and bolts before i go out on it, i was going to take it to a shop to get everything torqued up correctly or even add some locktite 243 which we use at work for most our mechanical parts.
Once i have been on it for some miles i will prob have a chat with you to see if you have altered any settings and get your opinion on this
Stevieman
Member
Yeah good idea, I checked everything before I went out the first big ride, then got a bit carried away and didn’t check if for the next few. Which is really just bad practice on my part, not the bikes fault. I think I’ll treat it to a shop service at Some point, as we have a wee shop in the village. Ps I’ve not altered any settings yet, I’ve checked I can ( it’s easy) but only uploaded the thumb throttle config and nothing else as yet.It's been a journey, Stevie, for sure, I have had that much anxiety it's unreal, but the end is near thank f*ck.
I will certainly check all the nuts and bolts before i go out on it, i was going to take it to a shop to get everything torqued up correctly or even add some locktite 243 which we use at work for most our mechanical parts.
Once i have been on it for some miles i will prob have a chat with you to see if you have altered any settings and get your opinion on this
D.Unwin
Active Member
that's good to know that the standard settings are more than adequate, we have spoken about this before and I won't be jumping into messing with the settings if I don't have to.
I have heard of the arms coming off so these will def be being glued in with the 234, i need to acquire some from work
I have heard of the arms coming off so these will def be being glued in with the 234, i need to acquire some from work
Gionnirocket
Well-Known Member
- Region
- USA
- City
- Y. O.
Thread LockFingers crossed buddy, I really hope so. I’ve been following the crap you’ve had, but haven’t commented as I didn’t know what to advise. One update note on mine, done about 200 miles now, and my crank arm fell off yesterday, completely my fault as I hadn’t checked it in a while, and it’s a common issue. So now waiting on a new bolt.
A must when putting these things together... But I understand the excitement and haste of a new toy
Good luck with the delivery today!
Must've been that letter to Santa that did it.
D.Unwin
Active Member
I suppose my reply is too late, judging from the date of your post, which I just noticed. Anyway... Contact your credit card company NOW if you paid for your purchase via credit card. They can do a "charge back" to the company you purchased your bike from, and your money will be returned to you by the credit card company. It doesn't hurt to call them and make an inquiry.
What is a chargeback—and how to dispute credit card transactions
If you've received a damaged item or never got a package that says 'delivered,' you may try to dispute it with your credit card issuer via a chargeback.
www.cnbc.com
Gionnirocket
Well-Known Member
- Region
- USA
- City
- Y. O.
A little late since he received everything months ago... not to mention the same was suggested in post #3I suppose my reply is too late, judging from the date of your post, which I just noticed. Anyway... Contact your credit card company NOW if you paid for your purchase via credit card. They can do a "charge back" to the company you purchased your bike from, and your money will be returned to you by the credit card company. It doesn't hurt to call them and make an inquiry.
What is a chargeback—and how to dispute credit card transactions
If you've received a damaged item or never got a package that says 'delivered,' you may try to dispute it with your credit card issuer via a chargeback.
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