If you install the wheel with the bike upside down, it’s very easy for this to happen. If that’s the case, try orienting it upright, and applying a bit of pressure to the handlebars as you tighten the axle.
If you install the wheel with the bike upside down, it’s very easy for this to happen. If that’s the case, try orienting it upright, and applying a bit of pressure to the handlebars as you tighten the axle.