I would be pulling my hair out, although there is not much to pull these days, having to look at a bike everyday that does not work where I spent my hard earned cash in good faith expecting the company would provide a reliable product.
Possibly every ticket that gets opened has to have a corresponding ticket opened with
Zhejiang Luyuan Electirc Vehicle CO., LTD. so Juiced can document their warranty claim to the manufacturer of the bike. If that were to be the case I expect that could account for all the delays in making things right with the end customer, the consumer. If this is in fact the case too much friction in a process like that.
I wonder if Juiced carries any spare parts at all in their inventory. Seems they could take care of the customer's claim, make it right, and then chase after the manufacture to make Juiced whole. Seems Juiced might just be a distributor for
Zhejiang Luyuan Electirc Vehicle CO., LTD. at the end of the day.
Interesting. I'm probably way off base so I'll remain quiet and follow this sub forum to see how this brand turns out for the consumers.
The Reention battery system is used by many.
Even if Juiced were simply buying an already =spec-built= bike from that named firm, and they certainly are
having it spec-built to their specs by an existing ebike maker in China,
I can confirm that Juiced Bikes keeps spare parts in stock:
I was sent a new battery the day I complained that my CCS' battery had just died. They took my word for it after doing some diagnostics over the phone. I returned the dead battery by reusing the box that the replacement battery arrived in. My credit card was not charged with a hold. Months later, after much riding in the rain, my CCS' display went bad. I sent in the old controller, harness and display. I got a new display and a new harness.
What's to complain about, other than the SPOTTY warranty service? At root, they mean well.
I do not think I would care to try to make a warranty claim if I had bought the bike direct from China. I think I would get not so much and not so very quickly. Not for all the rice in China would I want to buy direct from a vendor there if I thought I might need warranty support.
Juiced fails customers daily. But in time they make good. I know they mean well.
Seven and One-Half Months out
www.youtube.com/watch?v=bZJOKjjFNHg
I would not trade my Juiced Bikes CCS, not for all the rice in China.
Do you not appreciate, that despite the obvious failings of an erstwhile company, that Juice Bikes is the creation of an Olympian? That is to say only that he dares to create from a vacuum a tangible product to help people. He hopes to profit, to prosper in life by his work and help the people, his crew he enlists to support his effort. I am not a crewmember of Juiced Bikes. I receive no free product and never will.
This is no mere fanboy post. It is a request to see the big picture of what it is to try to exceed, to be great. You are not buying the callow product of a personal profit seeker at your expense. He hopes to make you a champion, too.
(After all that set-up, this last sentence is not a stretch. Please save the USA from Dictator Trump's anti-heroics, from his bone spurs he has brought forward to the present day.
As a genuine Viet-era military enlistee (6 years in the USNR), I resent Dictator, draft-dodger crooked pol Trump's invocation of a strong military in which he, himself, would never serve.)
Not for all the rice in (where else, today?), must we allow Trumpian destruction of the ebike import industry. He is a tax, a pox on us all. There is no "tax cut,", considering the entirely destructive piratical tariffs to come.
Please record your voice:
https://electricbikereview.com/foru...fs-on-chinese-ebikes.23990/page-3#post-151519
