It really sounds like it is behaving normally to me. In turbo when you torque the pedal it will surge on you or at least feel that way. Especially if you apply pedal pressure then release and reapply and so on.
Set your turbo tuning to 60/100 and see what you think. If it is at 100/100 and you apply ANY pedal pressure the bike will surge forward powerfully. If you promptly stop applying pedal pressure it will feel like it cuts out on you. Then if you apply pressure again it will feel like another powerful surge. And so on.
I'm not certain whether you are having a problem or not. Your dealer should be able to best assist you to understand what is going on if anything.
I know that opinions will vary on this but: if you have a standard derailleur drivetrain, I do not believe that you should be starting off in turbo from a stop. If you had an igh (I realize that you do not) this is more acceptable as the bike automatically gears up. With a derailleur it adds too much torque when in the largest cassette gears. It just adds wear and tear and frankly behaves wonky. You should generally start with lower motor power and gear up and power up successively as you gain momentum. Starting off in the largest rear cassette gear and at 100% motor power feels wonky.... Because it is wonky.