So few countries served by Bosch?

[Stefan Mikes]

What a bad surprise. So that's the European Union for Bosch. What is really surprising is the fact Bosch doesn't have their authorised e-bike motor reps in countries such as Ireland, Finland, Portugal or Greece. And now no wonder Riese & Muller e-bikes are not available east of Oder-Neisse rivers. Now you get me, @Alaskan?

I still wonder how and where are Bosch-driven e-bikes serviced outside of the "old EU" countries. But no Ireland, the most European country of them all?

No. My friend will buy a Specialized e-bike. Not a Cube.

 

[Akrotiri]

What a bad surprise. So that's the European Union for Bosch. What is really surprising is the fact Bosch doesn't have their authorised e-bike motor reps in countries such as Ireland, Finland, Portugal or Greece. And now no wonder Riese & Muller e-bikes are not available east of Oder-Neisse rivers. Now you get me, @Alaskan?

I still wonder how and where are Bosch-driven e-bikes serviced outside of the "old EU" countries. But no Ireland, the most European country of them all?

No. My friend will buy a Specialized e-bike. Not a Cube.

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There are a few in Greece. Not sure why their not listed on Bosch-ebikes website though, it is strange but maybe Bosch website needs to be updated or it’s not giving you the full results for whatever reason.

BOSCH E-BIKE CERTIFIED DEALER

Με χαρά σας ανακοινώνουμε ότι πλέον είμαστε μέλος της μεγάλης οικογένειας της Bosch, σε ότι αφορά τα Pedelec ποδήλατα(Pedal Electric Cycle), που εξοπλίζονται με τους ηλεκτροκινητήρες της Bosch. Ελάτε να ενημερωθείτε για τις νέες τεχνολογίες, αλλά και να λύσουμε τυχόν προβλήματα ή σφάλματα που...

www.malatestasbikes.gr

 

[Stefan Mikes]

There are a few in Greece. Not sure why their not listed on Bosch-ebikes website though, it is strange but maybe Bosch website needs to be updated or it’s not giving you the full results for whatever reason.

BOSCH E-BIKE CERTIFIED DEALER

Με χαρά σας ανακοινώνουμε ότι πλέον είμαστε μέλος της μεγάλης οικογένειας της Bosch, σε ότι αφορά τα Pedelec ποδήλατα(Pedal Electric Cycle), που εξοπλίζονται με τους ηλεκτροκινητήρες της Bosch. Ελάτε να ενημερωθείτε για τις νέες τεχνολογίες, αλλά και να λύσουμε τυχόν προβλήματα ή σφάλματα που...

www.malatestasbikes.gr

That's interesting information. I was actually thinking of you when I mentioned Greece. What makes me surprised is the fact Riese & Muller don't sell to Greece while they do it for Finland (where no Bosch E-Bike Dealer is listed).

There is a story in these Forums written by a Russian who bought a Bosch-driven Haibike and was told to send his bike back to Germany when it broke...

P.S. It is possible Bosch website is not updated.

 

[Akrotiri]

That's interesting information. I was actually thinking of you when I mentioned Greece. What makes me surprised is the fact Riese & Muller don't sell to Greece while they do it for Finland (where no Bosch E-Bike Dealer is listed).

There is a story in these Forums written by a Russian who bought a Bosch-driven Haibike and was told to send his bike back to Germany when it broke...

P.S. It is possible Bosch website is not updated.

It is surprising and disappointing . I thought when I moved back to Greece their would be more Bosch ebike certified dealers here per capita compared to the US based on the prevalence of Bosch appliances and market share here.

But that’s not the case, only 3 Bosch ebike motor certified dealers that I’m aware of in all of Greece.

If Bosch is serious about its ebike division and the growth of ebikes as car replacements they need to expand, grow, train and hire more technicians in the peripheral EU. If they don’t they lose market share to their competitors. Especially Yamaha and shimano who are throwing money at major bike/ebike companies like Accell Group.

There is a local person here that has a 2017 or 2018 R&M ebike from what I can tell based on its frame and battery design that I have seen occasionally. I don’t know the person or talked to him/ her so I never got a chance to ask how or where they purchased the R&M ebike from. It’s always parked outside of a jewelry retail shop so I would always assume it’s the store owner’s ebike. Once lockdown ends and shops open up I’ll take a walk inside and ask the owner.

 

[Stefan Mikes]

Thanks to your input, I've dug deeper. Yes, there are occasional authorised Bosch E-Bike Dealers in countries such as Poland. So, it is not as hopeless as I initially thought. Still, Bosch should take more care about their presence.

I was thinking what e-bike my friend should buy. We were considering a Cube for instance. Now, why buy a Cube from a single (and weak) dealer in Poland or wait for ages to get a new Cube from Germany (and then look for a Bosch e-bike dealer in case of trouble) if her nearest Specialized and Giant Authorised Dealers are just a couple of kilometres from her home?

 

[Akrotiri]

Thanks to your input, I've dug deeper. Yes, there are occasional authorised Bosch E-Bike Dealers in countries such as Poland. So, it is not as hopeless as I initially thought. Still, Bosch should take more care about their presence.

I was thinking what e-bike my friend should buy. We were considering a Cube for instance. Now, why buy a Cube from a single (and weak) dealer in Poland or wait for ages to get a new Cube from Germany (and then look for a Bosch e-bike dealer in case of trouble) if her nearest Specialized and Giant Authorised Dealers are just a couple of kilometres from her home?

That’s good thinking that unfortunately we’re forced to do based on the very limited amount of Bosch technicians in the periphery countries of the EU.

Instead of 3 there should be about 300 Bosch ebike certified techs in Greece , 500-600 in Poland and 3000 in Germany.

For example the Greek island where I live with a population of 75k people. Bosch-home has 5 certified appliance techs just in a 2km radius of me. Yes granted Bosch-home is much bigger than their ebike division but the ebike industry is growing exponentially due to current events and people avoiding public transport, new laws making ebikes more attainable, working from home and having more spare time, bicycle infrastructure etc. It would be nice if Bosch would be more pro-active and aggressive in their ebike division expansion.

Currently their reacting to market trends not creating market share for themselves. Perhaps they think demand will level off after the pandemic and that Euro politicians aren’t serious about outlawing the sale of ICE vehicles despite laws being passed already. Time will tell.

 

[Stefan Mikes]

(It's so good we engineers are being taught Greek letters...)