geekraver
New Member
- Region
- USA
Hi all
I have two eBikes with Bosch Kiox head units, and I have the lock feature, which as I understood it was to make it so the motor only worked with that specific head unit, and wasn’t about the phone.
A few months ago I upgraded my iPhone and sold the old one, after migrating all my data using Apple’s migration system.
I have been using one of the bikes since then with no issue. Today I took the second one out for the first time since changing phones, had a good ride, but when I went into the Bosch app afterwards to see my ride data I noticed it had not paired to that bike’s Kiox - which is now not showing in my Bluetooth settings.
No big deal, I thought; I’ll just re-pair it. But when I go to put the Kiox in pairing mode it is warning me that it will erase all data from the paired device (see attached; it's unclear on whether it is referring to the phone or the head unit here, but given I don't have the phone I assume it means the head unit). If I say OK I get the warning that the motor "won't support [sic] until initial user disables Lock feature". Once again this is very unclear and I am worried the bike will be permanently locked if I proceed. Has anyone had this problem and what happened?
(And yes, I did contact Bosch support a couple of days ago and have had no response).
I have secondary questions once I solve this problem (assuming that its solvable), which is: can I associate the head unit with more than one phone? And can I associate a bike with more than one head unit if the Lock feature is enabled? I'd like the former as insurance in case a phone is missing, and the latter as an insurance in case a head unit is lost.
I have two eBikes with Bosch Kiox head units, and I have the lock feature, which as I understood it was to make it so the motor only worked with that specific head unit, and wasn’t about the phone.
A few months ago I upgraded my iPhone and sold the old one, after migrating all my data using Apple’s migration system.
I have been using one of the bikes since then with no issue. Today I took the second one out for the first time since changing phones, had a good ride, but when I went into the Bosch app afterwards to see my ride data I noticed it had not paired to that bike’s Kiox - which is now not showing in my Bluetooth settings.
No big deal, I thought; I’ll just re-pair it. But when I go to put the Kiox in pairing mode it is warning me that it will erase all data from the paired device (see attached; it's unclear on whether it is referring to the phone or the head unit here, but given I don't have the phone I assume it means the head unit). If I say OK I get the warning that the motor "won't support [sic] until initial user disables Lock feature". Once again this is very unclear and I am worried the bike will be permanently locked if I proceed. Has anyone had this problem and what happened?
(And yes, I did contact Bosch support a couple of days ago and have had no response).
I have secondary questions once I solve this problem (assuming that its solvable), which is: can I associate the head unit with more than one phone? And can I associate a bike with more than one head unit if the Lock feature is enabled? I'd like the former as insurance in case a phone is missing, and the latter as an insurance in case a head unit is lost.
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