Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
Really annoying.
Not getting Forum notifications for past two days
- Thread starter Stefan Mikes
- Start date
troehrkasse
EBR Webmaster
- Region
- USA
- City
- Fort Collins
Hey Stefan,
I checked your account and it shows that email notifications are disabled in your preferences. Are you meaning that you aren't receiving email notifications, or that you don't get any notifications in the forum itself when you log in?
We have been making some behind-the-scenes upgrades that might have caused some temporary issues. Please let me know if you are still having the issue with notifications and I will dig into it further!
Stefan Mikes
Gravel e-biker
- Region
- Europe
- City
- Mazovia, PL
I indeed use no e-mail notifications. I was not getting the regular ones. For example, someone posts in the thread with my active participation and I'm not notified about it. Hard to prove anything solid though.
JES2020
Well-Known Member
- Region
- Other
Hi Stefan
Did you ever figure this out? I appear to be not getting notifications anymore.
thanks
JES2020
Well-Known Member
- Region
- Other
Hello
I seem to be having the same issue with notifications, I checked my preferences and everything seems to be set correctly. Can you help?
Thanks
Mulezen
Well-Known Member
I have missed some notifications for threads I am apart of...but not always...flakey. Also for some time I get a 404 error code for the home page...on my IPad but not my phone. All easily worked around...it’s not like my battery cover flying open and skittering down the road recently (again)
troehrkasse
EBR Webmaster
- Region
- USA
- City
- Fort Collins
I'll check into it! Are you using an iPad by chance? I see @Mulezen is, and I got another bug report from someone on an iPad yesterday. They said the same thing that it's kinda flakey and inconsistent. If it happens to you again and you notice which link you were trying to click and can send that to me, I'd super appreciate it!
JES2020
Well-Known Member
- Region
- Other
Hi
No I'm using a Mac desk top.
My issue is not about clicking on links, the issue is not getting notifications when someone replies to my comments or posts...I get no email notifications at all. And it's still happening.
Thanks
troehrkasse
EBR Webmaster
- Region
- USA
- City
- Fort Collins
Hi there, I found the problem for your account. Our mail service is unable to send email to you because at some point in the past you marked one of our messages as spam. Please make sure you don't have [email protected] flagged as spam or junk on your end, and I'll re-enable sending to your address
JES2020
Well-Known Member
- Region
- Other
I am having some issues with my email...I found the blocked email and moved it to the inbox, I could not find any way to tell the server to not block it so....not sure if that will work.Hi there, I found the problem for your account. Our mail service is unable to send email to you because at some point in the past you marked one of our messages as spam. Please make sure you don't have [email protected] flagged as spam or junk on your end, and I'll re-enable sending to your address
troehrkasse
EBR Webmaster
- Region
- USA
- City
- Fort Collins
That should do the trick! I enabled your address in our system again so you should again begin receiving email notifications. You can customize your notification settings by visiting this page: https://electricbikereview.com/forums/account/preferences
troehrkasse
EBR Webmaster
- Region
- USA
- City
- Fort Collins
Hey there, thanks for letting me know! Do you use only the forums, or do you also notice poor performance when visiting the main review part of our site?
RandallS
Well-Known Member
- Region
- Canada
- City
- Calgary
Thanks,
I can't comment on main site - post purchase activity is pretty well only the forums.
J.R.
Well-Known Member
- Region
- USA
- City
- Piedmont Highlands
I reported not getting consistent alerts about a year or so ago. Something I've really tried to figure out the pattern of where and why. This observation I am sure of, and I have tested it several times. If I get an alert for a thread where I posted a reply and I don't click on the alert to read the most recent replies, I won't get any further alerts for that thread. That's true even if I clear the alert. It's as though the software is programmed to react as though I'm no longer interested if I don't view every alerted post. I tend to look at the list of threads with my posts in order to catch up on new replies.
troehrkasse
EBR Webmaster
- Region
- USA
- City
- Fort Collins
Hmm, this is intriguing! And quite helpful, thank you
I'm going to talk with the folks on the Xenforo support forums and see what I can figure out to get this fixed. @Mulezen hopefully will get it fixed for you too! I'll reply back in this thread with updates soon.
Last edited:
JES2020
Well-Known Member
- Region
- Other
Seems to have worked, Thanks a bunch.
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