Intermittent loss of power

[Bruce Arnold]

My wife's City Commuter loses power for a few minutes at a time. Comes and goes. It started to happen 3 weeks ago. It was rare at first. Now it cuts out over and over.

Anyone else have this happen?

 

[Bruce Arnold]

Mechanic at the Pedego Store looked at it today. One of the 4 connections in the controller was loose. This explains the intermittent power on-power off situation. And an easy fix thanks goodness. Thanks to the Triangle Pedego Store for getting us in and taking good care of us. They loaned us a bike for a ride on the American Tobacco Trail that runs 22 miles through the Durham area -- great fun, beautiful location, highly recommended.

 

[6zfshdb]

Had the same loss of power issue with one of my Platinum Interceptors. From my description of the problem, Pedego tech support diagnosed it as a defective motor controller. They sent me a no cost replacement (under warranty). Took 10 minutes to swap and the bike is back to 100%. Great people at Pedego tech support!

 

[Bruce Arnold]

We had this problem again and the local Pedego shop replaced the controller.