Well I wanted to pass on some news that I found which is very disappointing for me, but I have to keep in mind that Covid has messed everything up.
I was told that you get your first notice that your bike order has been complete, That was ride1up had transferred your bike to FedEx. Once FedEx has your bike, they send you a tracking number And a date that you’re supposed to get your bike.
I got my notice that it was out of ride1ups hands and they gave it to FedEx with the tracking number. I have a friend who works at FedEx and he looked up and found that two days after I got that notice, FedEx has not received the bike from ride1up.
I got a notice with a tracking number that says I get my bike tomorrow. Yet, FedEx doesn’t even have my bike yet and I got the tracking number.
I am on the West Coast, ride1up Normally lists me as 1 to 2 day shipping. Yet, I talk to FedEx, they told me because of the Covid situation, it’s about four or five days. So here I am, expecting my bike tomorrow, because that’s what the day ride1up told me, and FedEx hasn’t even got my bike yet. So not only would it not be this week, it may be the middle or end of next week before I get it.
For clarification, I asked FedEx why they would send me a notice that my bike is coming here tomorrow, when they know it’s not going to. They told me that since they don’t even have the bike yet, it was ride1up that sent that notice.
It needs to be said that without COVID-19 pandemic, none of this would be an issue. It is very disappointing that ride1up puts a delivery date of Thursday, knowing that it’s gonna be way later than that, is like I say disappointing that somebody would do that.
I am so glad I found out this situation, that way I don’t have to keep thinking tomorrow, tomorrow, tomorrow, tomorrow, tomorrow, before it comes.
The bottom line is this. When you get a notice that ride1up has processed your bike, that does not mean FedEx has your bike. In fact, days can go by before they get it.
Second, when you get your tracking number, that does not mean that your bike is on the way. FedEx might not even have it yet. So that information is incorrect.
My bike mechanic was busy tomorrow evening and suggested we have a party at midnight at the shop putting it together and the safety inspection right off. I am so glad I found out that FedEx doesn’t even have it yet so I was able to cancel the party sooner.
Just wanted to pass this along in case people were planning anything by the delivery date ride1up sent.