Hello from Tennessee

[ebike284]

I'm a new ebike owner. I bought an Aventon Pace 500.2 and so far I like the bike but still learning. The assist seem to be intermittent. I moved the magnet as close as I could get it but sometimes it still doesn't assist. The bike only has 65 miles on it.

 

[Jeremy McCreary]

Welcome aboard!

1. Make sure all accessible cable connectors are fully seated. On Day 4, I lost power to a motor cable that had somehow come undone. Snapped it back together and no trouble since.

2. Also make sure you're not inadvertently activating the motor cut-off switches in the brake levers.

Good luck!

 

[ebike284]

Welcome aboard!

1. Make sure all accessible cable connectors are fully seated. On Day 4, I lost power to a motor cable that had somehow come undone. Snapped it back together and no trouble since.

2. Also make sure you're not inadvertently activating the motor cut-off switches in the brake levers.

Good luck!

I'm not sure how the brake has anything to do with activating motor cut off switch. How does that happen?

 

[Tars Tarkas]

I'm not sure how the brake has anything to do with activating motor cut off switch. How does that happen?

You don't want to have the brakes and the motor working a cross-purposes, so pulling the brake levers will cut off the motor. I think Jeremy is cautioning you not to ride the brakes.

TT

 

[ebike284]

You don't want to have the brakes and the motor working a cross-purposes, so pulling the brake levers will cut off the motor. I think Jeremy is cautioning you not to ride the brakes.

TT

I'm new at this but I am sure I'm not pedaling and braking at the same time.

 

[Jeremy McCreary]

I'm not sure how the brake has anything to do with activating motor cut off switch. How does that happen?

The motor cut-off switches are built into the brake levers — a very common if not universal safety feature in ebikes. Like @Tars Tarkas said, be sure you're not riding the brakes.

 

[Jeremy McCreary]

I'm new at this but I am sure I'm not pedaling and braking at the same time.

Good, then that's not your problem.

 

[ebike284]

Good, then that's not your problem.

I really appreciate the help you guy's give and believe me I am not a know it all. I am mechanicaly inclined but this is not my wheelhouse but with your help it will be.