Copyrider
Active Member
I just had my Biktrix Swift stolen in Santa Monica, CA. I have a renter's insurance policy through Geico with Assurant. This was a relatively new policy (May 2020), and I asked a number of questions re coverage for the ebike before I executed the policy. Geico assured me that the ebike was fully covered. Fast forward to the end of July 2020, my bike was stolen (inside my apartment community behind two locked doors, secured with an ABUS lock...) and Assurant was excellent. Everything was handled online. I provided them the police report #, the contact info for the Apartment building to obtain video footage of the theft, an itemized inventory of the bike and accessory costs along with copies of receipts. Within 5 days of submitting the claim, I received the EOB and instructions for setting up the ACH transfer.
I had a bit of a nuance to my situation as Biktrix ultimately sent me a 17.5Ah 52V battery (for free) to make up for the shortfall in their original performance claims of the Swift but I provided Assurant all of the supporting email communication leading up to Biktrix sending me that battery (Assurant verified the fact set with Biktrix) and they valued the additional 52V battery at full replacement cost. So, a stellar experience with Geico/Assurant. I would highly recommend the pairing of Geico/Assurant, at least at it pertains to Renter's Insurance.
I'm now shopping for a replacement bike (considering the upcoming Watt Wagons Ultimate Commuter Pro) so will revisit the ebike coverage with Geico given this is a measurably more expensive bike. Hope this helps. Cheers.
Questions: Was your ABUS lock a folding lock? Was it picked, or broken?