I have not experienced any more cut outs, so hopefully they fixed the problem. However, my main concern now is RUST. Not on the frame, but some parts seems to be of low quality for sure....and this happened before the winter "salt season". Now I'm afraid of using the bike in the wintertime since a lot of the roads are salted.
I tried to do a claim in the store in where I bought it, but the store would not accept it as a claim and said that it was normal for bikes and that I should just use rust spray.. BS in my opinion! I have a regular bike that's 7 years old and it is not affected in the same way as my EVO. E.g. if you buy the cheapest Fiat you won't expect to find parts that starts rusting after 5 months during the summer and early autumn season.
Even though the Big Bud Pro is a cool and special bike I would NOT recommend EVO bikes due to the quality issues I've seen. Steer away and buy something else. Haibike will probably be the next bike for me.