noahtallen
New Member
- Region
- USA
This thread was super helpful! I had the same issue on my CityZen T10, where it would very randomly shut off mid ride.
I purchased it used on Facebook marketplace in 2022 with only a few hundred miles on it. At first, I didn’t notice the issue, but after time, it would typically shut off once or twice a ride when going over hard bumps.
I took it to a local repair shop, and they did a ton of firmware updates on the bike. They told me that some of the patch notes mentioned the shutting off issue, and they also snugged up the battery connector.
However, the issue wasn’t fixed at all. In fact, it seemed even more common! The difference was that I couldn’t always match it to riding over a big bump. It was more random now.
So I did some research and found this thread. I tried the “loosen the screws on the intuvia mount” fix, and it worked like a charm. The bike has been perfectly reliable since then.
So definitely try loosening the screws before fully replacing the mount! And thanks to everyone who mentioned that
I purchased it used on Facebook marketplace in 2022 with only a few hundred miles on it. At first, I didn’t notice the issue, but after time, it would typically shut off once or twice a ride when going over hard bumps.
I took it to a local repair shop, and they did a ton of firmware updates on the bike. They told me that some of the patch notes mentioned the shutting off issue, and they also snugged up the battery connector.
However, the issue wasn’t fixed at all. In fact, it seemed even more common! The difference was that I couldn’t always match it to riding over a big bump. It was more random now.
So I did some research and found this thread. I tried the “loosen the screws on the intuvia mount” fix, and it worked like a charm. The bike has been perfectly reliable since then.
So definitely try loosening the screws before fully replacing the mount! And thanks to everyone who mentioned that